AOD Support Workers - Withdrawal

Lives Lived Well; Coffs Harbour City Council; On-site; AUD 55,000 - 59,000; Part time

Benefits offered by this job

Casual loading

Penalty rates

Superannuation

Salary packaging

Job summary

Lives Lived Well is seeking compassionate AOD Support Workers for the Youth Residential Rehabilitation Service in Coffs Harbour. You will support young people aged 13–18 in a trauma-informed, recovery-focused setting, across a 24/7 casual roster, delivering admissions, group activities and community-based support.

The role requires a Certificate IV in AOD or related field, current WWCC, validFirst Aid/CPR and driver’s licence. Casual loading applies along with penalty rates and superannuation.

Qualifications

• Strong communication and interpersonal skills.
• Ability to build connections with young people from diverse backgrounds.
• Commitment to trauma-informed and recovery-oriented practice.
• Excellent documentation and record-keeping abilities.
• Ability to work independently and within a multidisciplinary team.

Responsibilities

• Support young people through recovery, admissions and discharges.
• Provide supervision outside structured hours and supervise activities.
• Facilitate therapeutic, recreational and educational group activities.
• Assist with transport to appointments and community activities.
• Maintain accurate client records and shift handovers; respond to incidents.

Skills

Communication skills

Youth engagement

Trauma-informed practice

Documentation skills

Team flexibility

Independence

Education

Certificate IV in Alcohol and Other Drugs or related discipline

Job description

AOD Support Workers | Coffs Harbour

Casual Opportunities Available

$40.49 - $43.42 per hour + 25% Casual Loading + Penalty Rates + Super + Salary Packaging

Support Recovery. Build Connections. Make a Difference.

At Lives Lived Well, we believe recovery is possible.

We're currently seeking passionate and motivated AOD Support Workers to join our Youth Residential Rehabilitation Service in Coffs Harbour.

This unique service supports young people aged 13-18 years through residential rehabilitation and withdrawal management, providing a safe, therapeutic and recovery-focused environment where young people can address alcohol and other drug challenges and work towards positive futures.

About the Service

Located in the beautiful coastal city of Coffs Harbour, our Youth Residential Rehabilitation Service provides therapeutic rehabilitation and withdrawal support for young people experiencing alcohol and other drug related challenges.

Through a structured program, young people participate in therapeutic interventions, psychoeducation, relapse prevention, case management, life skills development, cultural connection activities and aftercare planning.

Shift Availability Required

We are particularly interested in candidates who are available to work across a 24/7 roster, including:

• Day shifts
• Evening shifts
• Overnight shifts
• Weekend shifts
• Public holiday shifts

About the Role

As an AOD Support Worker, you will provide direct support and supervision to young people participating in residential rehabilitation and withdrawal programs.

Working within a trauma-informed and recovery-focused environment, you will support young people through admissions, discharges, daily activities, appointments, group programs and community-based activities while helping to maintain a safe and supportive environment.

Key Responsibilities

• Support young people throughout their recovery journey.
• Provide supervision and support outside of structured program hours.
• Assist with admission and discharge processes.
• Facilitate and support therapeutic, recreational and educational group activities.
• Support young people to develop life skills and work towards their recovery goals.
• Transport young people to appointments and community activities as required.
• Supervise self-administration of medication in accordance with organisational procedures.
• Maintain accurate client records, case notes and shift handovers.
• Respond appropriately to incidents, risks and client support needs.
• Contribute to a safe, supportive and recovery-focused environment.

About You

You are compassionate, resilient and committed to supporting young people to create positive change in their lives.

Most importantly, you bring a non-judgemental approach, strong professional boundaries and a genuine desire to support young people on their recovery journey.

You’ll bring:

• Strong communication and interpersonal skills.
• The ability to build genuine connections with young people from diverse backgrounds.
• Emotional maturity and the ability to remain calm in challenging situations.
• A commitment to person-centred, trauma-informed and recovery-oriented practice.
• Strong organisational and documentation skills.
• The ability to work independently and as part of a multidisciplinary team.
• Flexibility to work across a casual roster and assist with short-notice shift coverage when required.

Essential Requirements

• Certificate IV in Alcohol and Other Drugs, Mental Health, Community Services or a related discipline, or willingness to work towards obtaining one.
• Experience supporting young people or people experiencing alcohol and other drug, mental health or other complex challenges.
• Current Australian Driver Licence.
• Current Working with Children Check (or ability to obtain).
• Current First Aid and CPR Certificate, or willingness to obtain.
• Ability to obtain a National Police Check.
• Current First Aid and CPR
• Strong computer skills and experience maintaining client documentation.

Desirable

• Experience working in Alcohol and Other Drug services.
• Experience facilitating groups and structured activities.
• Experience supporting young people with complex needs.
• Experience working within residential, community services or healthcare settings.
• Understanding of trauma-informed and recovery-oriented practice.
• Lived experience of recovery and a passion for supporting others.

Why Join Lives Lived Well?

When you join Lives Lived Well, you’re joining an organisation committed to supporting recovery, wellbeing and positive change.

We offer:

• Employee wellbeing and support programs.
• Ongoing learning and development opportunities.
• Access to our Employee Assistance Program (EAP).
• Fitness Passport membership discounts.
• A supportive and values-driven workplace culture.
• Meaningful work that contributes to healthier individuals, families and communities.
• Opportunities for future career development and internal progression.

Our Values

The people who thrive at Lives Lived Well are those who share our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask "Why not?" and "What's next?"
• We leave a positive wake.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.