Pre and Post Worker | Rockhampton

Lives Lived Well; Rockhampton Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Employee Assistance Program (EAP)

Coaching & professional development

Job summary

Binbi Yadubay Residential Rehabilitation Service, operated by Lives Lived Well, north of Rockhampton, is seeking a Pre and Post Worker to support clients entering and exiting the residential program. You will conduct assessments, facilitate group work, and develop recovery-focused plans to strengthen readiness for treatment and long-term recovery.

Joining a multidisciplinary team, you will deliver counselling, case management, care coordination and advocacy, with opportunities for professional

Qualifications

• Experience in client support and case management.
• Knowledge of trauma-informed practice and person-centred approaches.
• Strong assessment and risk management skills.

Responsibilities

• Conduct client assessments and risk assessments.
• Support individuals entering residential treatment.
• Deliver individual and group-based interventions.
• Develop recovery-focused support plans.
• Coordinate referrals and access to community services.
• Provide transition planning and post-program support.
• Maintain accurate case notes and records.
• Collaborate with clinical and residential teams to support outcomes.

Skills

Client support

Case management

Care coordination

Motivational interviewing

Assessment

Risk assessment

Trauma-informed practice

Communication skills

Education

Relevant tertiary qualification in a human services discipline (Social Work, Counselling, Community Services or related field)

Job description

Binbi Yadubay Residential Rehabilitation Service

Support Recovery. Strengthen Connections. Create Lasting Change.

Every recovery journey starts with a first conversation and continues long after treatment ends.

At Binbi Yadubay (Healthy Beginnings), you'll play a vital role in helping people take that first step into residential treatment and supporting them as they transition back into the community with confidence, connection and purpose.

Operated by Lives Lived Well and located just north of Rockhampton, Binbi Yadubay provides residential withdrawal and rehabilitation services for adults seeking support with alcohol and other drug challenges. Working as part of a multidisciplinary team, you'll support clients before, during and after their treatment journey, helping them build the foundations for lasting change.

About the Role

As our Pre and Post Worker, you'll coordinate and deliver support for clients entering and exiting the residential program. You'll conduct assessments, facilitate group work, develop support plans and work closely with clients to strengthen their readiness for treatment and long-term recovery.

This role combines counselling, case management, care coordination and client advocacy, making it ideal for someone who enjoys variety, autonomy and meaningful client engagement.

What You'll Be Doing

• Conduct client assessments, screening and risk assessments.
• Support individuals preparing to enter residential treatment.
• Deliver individual and group-based interventions.
• Develop recovery-focused support plans.
• Coordinate referrals and access to community services and supports.
• Provide transition planning and post-program support.
• Maintain accurate case notes and client records.
• Work collaboratively with clinical and residential teams to support positive client outcomes.

About You

You may come from alcohol and other drug services, mental health, community services, disability, housing, justice or another human services background.

What matters most is your ability to engage people with empathy, professionalism and respect.

You'll bring:

• Experience in client support, case management or care coordination.
• Strong assessment, screening and risk management skills.
• Knowledge of person-centred and trauma-informed practice.
• Experience using evidence-based approaches to support behaviour change.
• Demonstrated skills in motivational interviewing or similar therapeutic approaches.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to manage competing priorities.
• Resilience, emotional intelligence and a calm, non-judgemental approach.
• Confidence working independently while contributing positively to a team environment.

Tertiary qualifications in a relevant discipline are highly regarded. We also value practical experience, a genuine commitment to helping others and alignment with our organisational values.

• Relevant tertiary qualification in a human services discipline (such as Community Services, Counselling, Social Work, Psychology, Behavioural Science or a related field).
• Current Australian Driver Licence.
• Ability to obtain a National Police Check.

Why Join Lives Lived Well?

This is more than a case management role.

When you join Lives Lived Well, you'll have the opportunity to:

• Build meaningful therapeutic relationships with clients at critical stages of recovery.
• Deliver individual and group-based interventions that create lasting outcomes.
• Work alongside experienced AOD professionals within a respected residential rehabilitation service.
• Increase your take-home pay through salary packaging.
• Access Fitness Passport with discounted access to gyms, pools and fitness facilities across Australia.
• Access an Employee Assistance Program (EAP) for you and your family.
• Receive regular coaching, supervision and professional development opportunities.
• Be part of a values-led organisation making a tangible difference in communities across Australia.

Our Values

The people who thrive at Lives Lived Well are those who share our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask "Why not?" and "What's next?"
• We leave a positive wake.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.