Pre-Analytical Assistant Operational Services Officer

Palliative Care SA; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging options

Annual leave

Health and fitness benefits

Employee Assistance Program

Job summary

Statewide Clinical Support Services (SCSS) is seeking a Pre-Analytical Assistant Operational Services Officer to support high-quality pathology services. You will handle specimen reception, data entry in the LIS, and ensure timely, accurate processing and dispatch of samples.

The role requires strong communication, attention to detail, and experience in pathology settings. Multiple positions are available in a fast-paced healthcare environment across Adelaide.

Qualifications

• Proven ability to work accurately in fast-paced clinical settings.
• Experience with pathology laboratory environments and LIS systems.
• Commitment to confidentiality, infection control and WHS principles.
• Strong communication and customer service focus.

Responsibilities

• Receive, sort and prepare samples for analysis and ensure proper storage.
• Enter patient data and testing information with precision in the LIS.
• Assist with the safe and compliant dispatch of specimens per IATA guidelines.
• Respond to internal and external enquiries promptly and professionally.

Skills

Communication skills

Attention to detail

Organisation

LIS experience

Pathology lab experience

Confidentiality & WHS knowledge

Tools

LIS software

Job description

Pre-Analytical Assistant Operational Services Officer

Job no: 949302
Work type: Full time, Part time
Location: Adelaide CBD
Categories: Allied and Scientific Health, Pathology

• Salary: OPS2 $66,441 - $69,504 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Location: Adelaide SA 5000
• Multiple positions, Temporary contracts, full Time and part time

About the role

In this important position, the Pre-Analytical Operational Services Officer plays a key part in supporting high-quality pathology services and ensuring patients receive safe, timely care. Working within a dedicated Pre-Analytical Specimen Reception team, you will provide professional and compassionate customer service while carrying out a range of duties across specimen management and essential administrative tasks. Your ability to use Laboratory Information Systems accurately and confidently will help maintain smooth workflows and support positive experiences for patients and colleagues.

You will contribute to the delivery of reliable, high-quality specimens by receiving, sorting and preparing samples for analysis, ensuring they are stored and transported under defined conditions, and entering patient data and testing information with precision and care. A key part of your role is responding to internal and external enquiries efficiently and professionally, helping maintain the high standards required for timely diagnosis and effective patient treatment. You will play a key role is supporting the safe and compliant dispatch of pathology specimens across local, national, and international locations in line with IATA regulations. This is a rewarding opportunity to make a meaningful impact within a supportive, fast-paced healthcare environment.

About You

You’re a reliable, and detailed-oriented professional who enjoys working in a fast-paced environment. With strong communication skills and a commitment to accuracy, you bring confidence, care and professionalism to every interaction. You thrive in a team setting, contribute positively to workplace culture and take pride in delivering high-quality work that supports safe and timely patient care.

Key Requirements

• Strong communicator with excellent attention to detail and a commitment to customer service
• Proven ability to prioritise, stay organised and perform effectively in busy clinical settings
• Bring experience in pathology laboratory environments, with sound computer and LIS skills
• Solid understanding of confidentiality, infection control, WHS principles and NATA requirements

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Salary Benefits: Enjoy flexible salary packaging options , including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 949302

Enquiries to:

Name: Jenny Hughes, Manager, Pre-Analytical RAH

Telephone: [phone]

Email: [e-mail]

Application Closing Date

11:55 pm Monday the 28 th of September 2026

Attachments

949302 - RD for Pre-Analytical Assistant Operational Services Officer .pdf

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International applicant guidelines