Practice Receptionist / Manager

Sydney Vascular P/L; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Sydney Vascular P/L is seeking a Practice Receptionist / Manager to join our team at Sydney Vascular, located in St Vincent’s Private Hospital, Darlinghurst. The role requires a professional and well-organised candidate who can lead the smooth operation of the medical practice.

Reporting to Senior Practice Manager, Vascular Surgeon and Senior Sonographer, you will manage calls, appointments and patient records, handle billing, and liaise with clinicians and hospital staff to ensure efficient

Qualifications

• Friendly, enthusiastic and professional demeanor.
• Excellent verbal communication, phone etiquette and interpersonal skills
• Proficient in fast and accurate data entry with keen attention to detail
• Strong organisational and problem-solving abilities
• Exceptional written communication skills
• Ability to work effectively in both team settings and autonomously
• Neat and legible handwriting
• Proficiency in multitasking and prioritising tasks in a fast-paced environment
• Flexibility and adaptability to changing priorities and events
• Strong mathematical aptitude
• Comprehensive administration experience, particularly with Microsoft Office Suite

Responsibilities

• Managing incoming phone calls and email inquiries promptly and professionally
• Coordinating appointments and scheduling
• Accurate input and maintenance of patient records
• Recording and communicating appointment times and prerequisites accurately
• Processing billing for patient consultations, ultrasound appointments and surgeries
• Managing patient hospital bookings efficiently
• Liaising with patients, General Practitioners, Specialists and Hospital personnel
• Performing general administrative duties such as stock maintenance and purchasing consumables, ensuring a clean and organized working environment
• Maintaining accurate documentation for bookkeeping and auditing purposes

Skills

Friendly demeanor

Verbal communication

Data entry accuracy

Organisational skills

Written communication

Teamwork / autonomy

Handwriting

Multitasking

Prioritisation

Mathematical aptitude

Microsoft Office proficiency

Tools

Microsoft Office Suite

Genie practice software

Job description

Reports to: Senior Manager, Vascular Surgeon and Senior Sonographer

Location: Sydney Vascular (located in St Vincent’s Private Hospital, Darlinghurst)

We are seeking a Practice Receptionist / Manager to join our team at Sydney Vascular. The role requires a candidate who is professional, enthusiastic and well organised. Reporting to the Senior Practice Manager, Vascular Surgeon and Senior Sonographer, the Practice Receptionist / Manager will play a crucial leadership role in ensuring the smooth operation of our medical practice.

The role requires a candidate with

• Friendly, enthusiastic and professional demeanor
• Excellent verbal communication, phone etiquette and interpersonal skills
• Proficient in fast and accurate data entry with keen attention to detail
• Strong organisational and problem-solving abilities
• Exceptional written communication skills
• Ability to work effectively in both team settings and autonomously
• Neat and legible handwriting
• Proficiency in multitasking and prioritising tasks in a fast-paced environment
• Flexibility and adaptability to changing priorities and events
• Strong mathematical aptitude
• Comprehensive administration experience, particularly with Microsoft Office Suite

Nice to have:

• Knowledge of Genie practice software
• Previous experience in a medical practice or corporate environment

The role involves a variety of functions including, but not limited to:

• Managing incoming phone calls and email inquiries promptly and professionally
• Coordinating appointments and scheduling
• Accurate input and maintenance of patient records
• Recording and communicating appointment times and prerequisites accurately
• Processing billing for patient consultations, ultrasound appointments and surgeries
• Managing patient hospital bookings efficiently
• Liaising with patients, General Practitioners, Specialists and Hospital personnel
• Performing general administrative duties such as stock maintenance and purchasing consumables, ensuring a clean and organized working environment
• Maintaining accurate documentation for bookkeeping and auditing purposes

Interested candidates are invited to submit a cover letter and CV detailing how their qualifications and previous experience align with the requirements of this role.