Practice Operations Lead — Systems & Admin Team

KBA Accountants; Maroochydore; On-site; AUD 80,000 - 120,000; Full time

Job summary

KBA Accountants, based in Maroochydore on the Sunshine Coast, seeks an experienced Office/Practice Manager to run the office and lead the Administration Team. You will own the operational admin work currently handled by the partners, freeing them to focus on billable client work.

You will own core software, including XPM, Ignition and FYI, and drive new implementations, training, and process improvements to keep the practice running smoothly.

Qualifications

• Proven experience in office/practice management in accounting or professional services.
• Hands-on experience with Microsoft Suite, XPM, Ignition, FYI, ATO & ASIC.
• Experience with Now Infinity, ATOMate & AML Compliance beneficial.
• Genuine interest in technology and leading software implementations.
• Strong people-management and organizational skills.

Responsibilities

• Manage the office day-to-day and lead the Admin Team.
• Take over administrative tasks from the partners.
• Own practice management software and ensure proper usage.
• Lead software implementations from evaluation through rollout and training.
• Identify opportunities to streamline processes and improve operations.
• Support partners and the wider team so everyone can focus on client work.

Skills

Office/Practice management

People management

Software implementation leadership

MS Office proficiency

XPM experience

Tools

XPM

Ignition

FYI

Microsoft Word

Microsoft Excel

SharePoint

OneDrive

Now Infinity

ATOMate

AML Compliance

Job description

KBA Accountants, based in Maroochydore on the Sunshine Coast, seeks an experienced Office/Practice Manager to run the office and lead the Administration Team. You will own the operational admin work currently handled by the partners, freeing them to focus on billable client work.

You will own core software, including XPM, Ignition and FYI, and drive new implementations, training, and process improvements to keep the practice running smoothly.