Practice Manager l Carrum Downs

Petstock Group; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Paid parental leave

Petstock Group Annual Conference

Staff and pet discounts

Woolworths rewards

Employee Assistance Program

Job summary

Petstock Vet Carrum Downs is seeking an experienced veterinary nurse stepping into a leadership role as practice manager. The role blends leadership, administration and hands-on nursing on the clinic floor.

You will lead a supportive team, mentor staff and maintain exceptional patient care while driving clinic performance and client satisfaction. Prior leadership and strong communication are valued, with ongoing development opportunities.

Qualifications

• Experience as veterinary nurse with leadership potential.
• Strong communication and mentoring skills.
• Willingness to lead dual-role responsibilities in administration and nursing.

Responsibilities

• Oversee daily operations, rosters and clinic organisation.
• Lead, motivate and develop the team.
• Continue hands-on nursing alongside the team.
• Deliver exceptional client service and patient outcomes.
• Drive clinic performance and financial success.
• Hold a recognised Veterinary Nursing qualification and apply clinical expertise.

Skills

Leadership

Mentoring

Communication

Organisational skills

Customer service

Veterinary nursing

Education

Veterinary Nurse qualification

Job description

Petstock Vet - Carrum Downs

Calling all experienced veterinary nurses ready to take the next step into leadership!

Are you ready to combine your passion for veterinary nursing with an exciting leadership opportunity?

We’re looking for someone who loves pets, people and helping teams thrive.

Someone who enjoys a challenge, brings strong organisation skills, leads with positivity, and has a great sense of humour.

If that sounds like you, Petstock Vet Carrum Downs would love to hear from you!

Job Opportunity

We are seeking an enthusiastic and motivated practice manager to lead our team, on a full-time basis.

This is a true dual-role opportunity, combining leadership, administration and operational responsibilities with active veterinary nursing on the clinic floor.

This is the perfect opportunity for an experienced veterinary nurse who is ready to grow their leadership skills while continuing to provide exceptional patient care and mentoring within a supportive and collaborative environment.

Whilst experience is desired, it is not essential. If you’re an experienced veterinary nurse with initiative, great communication skills and a passion for supporting others, we’d love to hear from you.

The role requires that you:

• Herd cats
  Manage daily operations, staff rosters, workflow and clinic organisation (actual cats may also be involved).

• Lead and support the team
  Be a positive and approachable leader who motivates, mentors and develops team members.

• Stay hands-on
  Continue working alongside the team, providing high-quality veterinary nursing care and sharing your knowledge and experience.

• Deliver exceptional customer service
  Build strong relationships with clients and support outstanding patient outcomes.

• Drive clinic performance
  Monitor clinic goals, support financial performance and contribute to the ongoing success and growth of the practice.

• Hold a recognised Veterinary Nursing qualification
  With strong clinical nursing skills and confidence across all aspects of general practice nursing.
  

What you can expect:

• Purpose-built clinic with modern facilities and equipment (IDEXX pathology, digital radiography, etc), to allow for the best patient care.

• A supportive Head Veterinarian to work alongside and mentor you as you build confidence and thrive in your new leadership role.

• The ability to make a meaningful impact on both team culture and clinic performance.

• A workplace culture that values collaboration, growth and wellbeing.

• Competitive remuneration package with regular reviews.

• No after-hours, Sundays or Public Holidays.

• Ongoing leadership support from our Veterinary Operations team.

• Access to professional development and leadership training opportunities.
  

Some of the perks:

• Paid parental leave.

• Petstock Group Annual Conference attendance opportunities.

• Significant team member, family and pet discounts across the Petstock Group.

• Woolworths rewards and partnership benefits.

• Access to the Petstock Group Employee Assistance Program (health and wellbeing support).
  

_ Petstock Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring. _

Our diversity makes us better…we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.