Practice Manager - Curtin Vet Clinic

VetPartners; Canberra; On-site; AUD 80,000 - 105,000; Full time

Job summary

Curtin Veterinary Clinic in Canberra is seeking an experienced Practice Manager to lead the daily operations and support a passionate veterinary team. The role emphasizes strong leadership, staff development, and exceptional client service to maintain the clinic’s high standards of patient care.

You will be responsible for overseeing operations, rostering, recruitment, client relations, and financial/admin tasks while working closely with the veterinary team to achieve clinic goals and foster a

Qualifications

• Experience leading a veterinary team and coordinating daily operations.
• Strong communication and interpersonal skills with clients and staff.
• Ability to manage multiple priorities in a busy practice.
• Proactive approach to staff development and workflow improvements.

Responsibilities

• Oversee day-to-day operations of the practice.
• Lead, support and mentor the team.
• Roaster, recruit and onboard staff as needed.
• Maintain excellent client relationships and service standards.
• Support financial and administrative management of the clinic.
• Monitor stock, supplies and inventory; manage vendor relationships.
• Coordinate policies, procedures and compliance across the clinic.
• Identify opportunities to improve workflow and patient care.
• Support staff wellbeing and professional development.
• Collaborate with veterinary and leadership teams to achieve clinic goals.

Skills

Leadership

People management

Communication

Time management

Education

Certificate IV in Veterinary Nursing

Job description

Practice Manager – Full-Time

Curtin Veterinary Clinic

Curtin Veterinary Clinic is looking for an experienced, passionate and people-focused Practice Manager to join our team.

We are a dedicated veterinary practice committed to providing exceptional patient care, outstanding client service and a supportive workplace for our team. We are looking for someone who can take ownership of the day-to-day running of the practice while helping our team thrive.

We are particularly keen to hear from experienced Senior Veterinary Nurses or Head Veterinary Nurses who are ready to take the next step in their career and progress into a Practice Manager opportunity. If you have strong leadership skills, a passion for people and a desire to grow your management capabilities, we would love to hear from you.

About the Role

As Practice Manager, you will play a key role in overseeing the smooth and efficient operation of Curtin Veterinary Clinic. Working closely with the veterinary and nursing teams, you will help create a positive workplace culture while ensuring our clients and patients receive the highest standard of care.

Your responsibilities will include:

• Managing the day-to-day operations of the practice
• Leading, supporting and mentoring our team
• Staff rostering, recruitment and onboarding
• Managing client service and maintaining excellent customer relationships
• Supporting financial and administrative management of the clinic
• Monitoring stock, suppliers and inventory
• Coordinating practice policies, procedures and compliance
• Identifying opportunities to improve workflow, efficiency and patient care
• Supporting staff performance, development and wellbeing
• Working closely with the veterinary team and practice leadership to achieve clinic goals
• Helping maintain a positive, professional and welcoming environment for clients, patients and staff

About You

We are looking for someone who is organised, proactive and confident in a leadership role. You may already have experience as a Practice Manager, or you may be an experienced Senior Veterinary Nurse or Head Veterinary Nurse ready to take the next step into practice management.

You will bring:

• A Certificate IV in Veterinary Nursing or equivalent qualification
• Previous experience working within a veterinary practice
• Strong leadership and people-management skills
• Excellent communication and interpersonal skills
• Exceptional organisation and time-management abilities
• A calm, solutions-focused approach
• Confidence managing competing priorities in a busy environment
• Strong attention to detail
• A genuine passion for animal care and client service
• The ability to motivate, support and develop a diverse team
• Commercial awareness and an understanding of practice operations
• A willingness to learn and develop your management and business skills
• A positive attitude and willingness to get involved

Why Join Curtin Veterinary Clinic?

This is an opportunity to take a leading role in a clinic where people, pets and quality care genuinely matter.

We offer:

• A full-time position with an opportunity to make the role your own
• A supportive and collaborative team environment
• A varied and rewarding role with plenty of autonomy
• The opportunity to influence and improve the way the practice operates
• Professional development and career growth opportunities
• A workplace that values teamwork, communication and a positive culture
• The chance to make a real difference to our clients, patients and team

Ready to Make a Difference?

If you are an experienced veterinary leader who loves working with people, thrives in a busy environment ad is ready to take the next step in your career, we would love to hear from you.

Whether you are an experienced Practice Manager or a Head Veterinary Nurse ready to progress into practice management, this could be an exciting opportunity to grow with Curtin Veterinary Clinic.