Practice Manager | Castle Towers

Bupa Australia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Onsite parking

Public transport access

Job summary

Bupa Australia is hiring a Practice Manager for the Castle Towers Dental clinic. You will lead the Practice Team and partner with the Practice Development Manager and Practice Principal to ensure smooth operations, quality patient care, and a positive work environment.

The role emphasises people leadership, operational excellence, and strong stakeholder engagement across clinicians, staff and patients. Onsite facilities and a patient‑centred culture are priorities.

Qualifications

• Proven people leadership experience is essential.
• Leadership experience from all industries welcomed but healthcare experience is valued.
• Strong organisational, administrative and time-management skills.
• Excellent communication and interpersonal skills.
• Commercial acumen including revenue generation, cost management and profitability awareness.
• Confident in navigating difficult conversations and making sound decisions in a fast-paced environment.
• Customer-focused mindset with a drive to create a positive patient and team experience.

Responsibilities

• Lead the Practice Team and ensure smooth and efficient day-to-day operation in collaboration with the Practice Development Manager and Practice Principal.

Skills

People leadership

Organisational skills

Communication skills

Customer focus

Commercial acumen

Decision making

Team management

Job description

Practice Manager | Bupa Dental Castle Towers (All levels welcome to apply!) Employment Type: Permanent Full Time - Monday to Friday
Practice Details:7-chair practice conveniently located within Castle Towers Shopping Centre, offering onsite parking and easy access to public transport. Learn more about us

Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job is…

The Practice Manager will lead the Practice Team and ensure the smooth and efficient running of the practice operation in collaboration with Practice Development Manager and Practice Principal.

What you’ll bring to the role

• Proven people leadership experience is essential, with the ability to motivate, develop and bring out the best in a diverse team
• We value leadership experience fromall industries and backgrounds, and previous dental or healthcare experience is welcomed but not essential
• Strong organisational, administrative and time-management skills, with the ability to confidently manage competing priorities
• Excellent communication and interpersonal skills, with a natural ability to build relationships with patients, clinicians and your practice team
• Commercial acumen, including an understanding of revenue generation, cost management and P&L performance
• Confidence in navigating difficult conversations, resolving issues and making sound decisions in a fast-paced environment
• A customer-focused mindset and the ability to create a positive experience for both your team and patients

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.