Practice Manager

Chiropractic Life; Tamworth; On-site; AUD 55,000 - 83,000; Part time

Benefits offered by this job

Training and development

Head Office support

Flare employee benefits platform

Autonomy to lead and improve the team

Job summary

Chiropractic Life is seeking an experienced Practice Manager to lead the Gunnedah practice, oversee daily operations, and drive performance with the Head Office team. You will manage staff, rosters, patient flow, and financial controls while maintaining high service standards.

You will lead by example, handle performance data, prepare reports, and support reception duties when needed. Join a national network that emphasises development and collaborative practice improvement.

Qualifications

• At least 1 year of experience as a Practice Manager.
• Experience leading and managing employees.
• Strong organisational, time-management and problem-solving skills.
• Experience monitoring performance and holding employees accountable.
• Strong written and verbal communication skills.
• Sound financial and commercial awareness.
• Experience preparing reports and working with performance data.
• Willingness to perform hands-on reception and practice duties when required.

Responsibilities

• Lead the practice team and maintain clear standards and accountability.
• Manage rosters, attendance, leave, workflow and daily practice coverage.
• Support Chiropractor and maintain an efficient flow of practice members.
• Resolve operational issues and implement company systems and procedures.
• Support reception duties when required.
• Monitor bookings, cancellations, appointment utilisation and member retention.
• Support reactivation and new member conversion.
• Monitor financial and operational performance against targets.
• Identify performance gaps and implement improvement actions.
• Prepare accurate and timely reports for Head Office.

Skills

People leadership

Employee management

Time management

Problem solving

Performance monitoring

Communication skills

Financial awareness

Report preparation

Independent working

Tools

MS Office

Job description

Join Our Team at Chiropractic Life Gunnedah

Lead the operations and performance of our Gunnedah practice.

Chiropractic Life is a national group of chiropractic practices committed to improving the health and wellbeing of the communities we serve.

We are seeking an experienced Practice Manager to take ownership of the daily operation and performance of our Gunnedah practice.

This is a genuine management position combining team leadership, operational accountability and hands-on practice support. You will lead the practice team, monitor performance and ensure the practice consistently meets company, service and commercial expectations.

The role

Reporting to the Chief Executive Officer and supported by our Head Office team, you will be responsible for:

Practice leadership and operations

Leading the practice team and maintaining clear standards and accountability

Managing rosters, attendance, leave, workflow and daily practice coverage

Supporting the Chiropractor and maintaining an efficient flow of practice members

Resolving operational issues and implementing company systems and procedures

Supporting Chiropractic Assistant and reception duties when required

Monitoring bookings, cancellations, appointment utilisation and practice-member retention

Supporting reactivation and new practice-member conversion

Monitoring financial and operational performance against agreed targets

Identifying performance gaps and implementing improvement actions

Preparing accurate and timely reports for Head Office

People and practice management

Supporting recruitment, onboarding, training and employee performance management

Managing practice-member enquiries, concerns, complaints and service recovery

Overseeing payments, banking, reconciliations, accounts and expense control

Managing stock, suppliers, equipment, facilities and general practice requirements

Maintaining accurate records and high standards of presentation, privacy, safety and compliance

About you

You will be a confident and capable manager who can lead people, make decisions and take ownership of practice performance.

To be considered, you will have:

At least one year of experience as a Practice Manager

Demonstrated experience leading and managing employees

Strong organisational, time-management and problem-solving skills

Confidence managing competing operational priorities

Experience monitoring performance and holding employees accountable

Strong written and verbal communication skills

Sound financial and commercial awareness

Experience preparing reports and working with performance data

A professional and practical approach to resolving workplace and service issues

Strong computer skills and the ability to learn new systems

The ability to work independently while maintaining close communication with Head Office

A willingness to remain hands-on and assist with reception and practice duties when required

Experience in chiropractic, allied health, medical or another healthcare environment will be highly regarded.

What we offer

Approximately 25 hours per week

Training and ongoing development

Support from our Head Office and technology teams

Access to the Flare employee benefits platform

The autonomy to lead and improve the practice

The opportunity to contribute to practice performance and the practice-member experience

The support and systems of an established national organisation

If you are an experienced Practice Manager who can lead a team, manage performance and keep a busy healthcare practice operating effectively, we would like to hear from you.