Practice Manager

GMHBA; Lara; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Wellbeing services

Parental leave

Volunteer leave

Employee discounts

EAP

Learning & development

Inclusive culture

Job summary

GMHBA's Lara Medical Centre is seeking a proactive Practice Manager to oversee day-to-day operations, improve patient experience, and ensure high-quality care.

You will lead a multi-disciplinary team, manage financial processes and accreditation requirements, and align with GMHBA's values in a community-focused region.

This full-time role requires leadership experience in healthcare settings and a Diploma in Practice Management or related qualification.

Qualifications

• Proven leadership of a multi-modality medical setting.
• Strong coaching and development experience.
• Experience with practice accreditation and healthcare compliance.
• Ability to drive high-performance outcomes and growth.

Responsibilities

• Oversee day-to-day operations of the practice.
• Support patient experience and clinical care quality.
• Lead a multi-disciplinary team and ensure safety standards.
• Manage financial processes and KPIs.

Skills

Leadership

People-focused leadership

Healthcare management

Organizational skills

Commercial mindset

Empathy

Interpersonal communication

Computer skills

Diploma in Practice Management

CPR & first aid

Medical terminology

Education

Diploma in Practice Management

VCE or equivalent Diploma

Tools

Best Practice

MS Office

Email systems

Web-based patient management

Job description

Are you ready to rediscover remarkable and make a positive impact on people's lives? At GMHBA, every day brings an opportunity to empower and support communities to live well. Join us to be part of something meaningful and discover the remarkable benefits of working at GMHBA.

GMHBA takes pride in being an Australian not-for-profit health insurance and healthcare company that truly values its members. For a rewarding 90 years, we've been dedicated to serving the community and as a result have become one of Australia's leading regionally based private health insurers. We live and breathe exceptional care and are dedicated to making GMHBA a remarkable place to work. We value building connections, embrace individuality, and maintain a supportive, performing culture. GMHBA offers a flexible workplace, a community-focused culture, and a great regional lifestyle.

About the opportunity

Are you a proactive leader with a passion for healthcare and team management? We are seeking an experienced leader to join our Lara Medical Centre in the fulltime Practice Manager role. The Practice Manager is responsible for overseeing the day-to-day operations and efficiency of the practice to support the patient experience and ensuring high-quality clinical care. The position is responsible for ensuring the practice maintains a safety and quality focus to deliver optimal care, and a high standard of performance in line with GMHBA strategy, goals and values.

Lara Medical Centre

is located in the relaxed township of Lara, just a one-hour commute from Melbourne by road or train, or half an hour by road from Werribee. Lara is close to several natural attractions including the beautiful You Yangs and Brisbane Ranges, with the Geelong CBD only a short 20-minute drive, and the gorgeous beaches and wineries of the Bellarine Peninsula within easy reach.

About you

As our ideal candidate, you'll be able to demonstrate the following skills and experience:

• Strong leadership skills, with the ability to inspire and develop a high performing team
• A people-focused leadership style with a genuine commitment to coaching, mentoring and developing others.
• Proven experience in successfully leading a complex or multi-modality medical setting, with demonstrated success in delivering high-performance outcomes and growth.
• Excellent organizational and multitasking skills with an eye for detail
• Commercial mindset, with solid understanding of financial and performance based KPI's.
• Demonstrated ability to lead with empathy and a patient centered focus.
• Knowledge of health related Practice Management systems, financial processes and transactions and practice accreditation requirements within the healthcare setting
• Highly developed interpersonal and communication skills
• Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based patient management systems.
• VCE or equivalent Diploma
• Experience with practice software Best Practice
• Training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste, etc
• Diploma in Practice Management or related qualification
• CPR and first aid certificate
• An understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders

What's In It For You?

At GMHBA, we invest in our people because we know they're our greatest strength.

• Discounted GMHBA health insurance.
• Access to health and wellbeing services.
• Paid parental and secondary carer leave.
• Paid volunteer leave to give back to your community.
• Employee discounts and purchased leave options.
• Employee Assistance Program for you and your immediate family.
• Health checks, flu vaccinations and wellbeing initiatives.
• Ongoing learning, coaching and career development opportunities.
• Recognition programs and quarterly values awards.
• A supportive, inclusive and people-first culture.

Applications close on Friday,25th September 2026.

At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves. We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities. We actively welcome and encourage applications from people of all backgrounds, identities, and experiences.

In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba.com.au/privacy.