Casual Medical Receptionist

GMHBA; Lara; On-site; AUD 45,000 - 59,000; Full time

Benefits offered by this job

GMHBA health insurance

Parental leave

Volunteer leave

Employee discounts

Wellbeing programs

Career development

Job summary

GMHBA is seeking a warm, organised Medical Receptionist to join our team in a casual, on-site role in Victoria. You will be the first point of contact for patients, supporting clinicians and ensuring the hub runs smoothly every day.

Responsibilities include greeting patients, managing appointments, handling records and payments, and assisting clinical teams. The ideal candidate will have strong communication skills and experience with practice systems.

Qualifications

• Great communication and people skills.
• Strong attention to detail and reliability.
• Experience in medical/dental reception (desirable).
• Experience with practice systems (EXACT or Best Practice preferred).

Responsibilities

• Greet and support patients with exceptional service.
• Manage appointments, calls, and enquiries.
• Handle patient records, billing, and payments.
• Support clinical teams and daily hub operations.

Skills

Great communication

Attention to detail

Medical reception experience (desl)

Practice management systems (EXACT/BL)

Tools

Exact

Best Practice

Job description

At GMHBA, every day is a chance to make a real impact on people's lives. Join our people-focused, not-for-profit health insurer and enjoy a flexible workplace, supportive culture, and a rewarding regional lifestyle. For 90 years, we've put our members, and our people, first. Make your career meaningful with GMHBA.

We're looking for a warm, organised, and customer-focused Medical Receptionist to join our team in a casual role.

You'll be the first point of contact for patients, helping create a smooth and welcoming experience every day while supporting clinicians and keeping the hub running efficiently.

What you'll do:

• Greet and support patients with exceptional service
• Manage appointments, calls, and enquiries
• Handle patient records, billing, and payments
• Support clinical teams and daily hub operations

What we're looking for:

• Great communication and people skills
• Strong attention to detail and reliability
• Experience in medical/dental reception (desirable)
• Experience with practice systems (EXACT or Best Practice preferred)

What's In It for You?

We're big on supporting our people- at work and beyond. We offer:

• Discounted GMHBA health insurance and access to a variety of health and wellbeing services
• Paid parental and secondary carer leave, plus paid time to volunteer in the community
• Great everyday perks, including employee discounts and purchased leave
• Wellbeing that goes beyond words, with an Employee Assistance Program for you and your immediate family, health checks, flu vaccinations and more
• Real development opportunities, from training and coaching to ongoing career growth
• A connected, positive culture,meaningful recognition programs and quarterly values awards

If you have any questions about this position or the recruitment process, please reach out to the careers team at *******@gmhba.com.au.

At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves. We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities. We actively welcome and encourage applications from people of all backgrounds, identities, and experiences.

In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba.com.au/privacy.