Practice Manager

GMHBA Limited; Lara; Sur place; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Discounted GMHBA health insurance

Health and wellbeing services

Paid parental and secondary carerLeave

Volunteer leave

Employee discounts

Assistance program

Learning and development opportunities

Résumé du poste

GMHBA Limited seeks a proactive Practice Manager for Lara Medical Centre to lead daily operations, optimize patient flow and support high-quality clinical care. You will drive safety, quality and performance in line with GMHBA strategy, values and community focus.

The role requires strong leadership, coaching, and financial acumen, with experience in a multi-modality medical setting and knowledge of health funds, Medicare and accreditation requirements.

Qualifications

• Proven leadership of a multi-modality medical setting at scale.
• Strong focus on patient experience and safe, high-quality care.
• Experience with health funds, Medicare and practice accreditation.

Responsabilités

• Oversee day-to-day operations of Lara Medical Centre.
• Drive efficiency, patient experience and clinical care standards.
• Lead the team with coaching, mentoring and performance management.
• Manage financial processes, KPI reporting and compliance.

Connaissances

Leadership

Coaching & mentoring

People-focused leadership

Organizational multitasking

Financial KPI awareness

Communication skills

IT literacy

Medical terminology

Formation

VCE or equivalent Diploma

Diploma in Practice Management or related

Outils

Best Practice

Microsoft Office

Description du poste

Are you ready to rediscover remarkable and make a positive impact on people's lives? At GMHBA, every day brings an opportunity to empower and support communities to live well. Join us to be part of something meaningful and discover the remarkable benefits of working at GMHBA.

GMHBA takes pride in being an Australian not-for-profit health insurance and healthcare company that truly values its members. For a rewarding 90 years, we've been dedicated to serving the community and as a result have become one of Australia's leading regionally based private health insurers. We live and breathe exceptional care and are dedicated to making GMHBA a remarkable place to work. We value building connections, embrace individuality, and maintain a supportive, performing culture. GMHBA offers a flexible workplace, a community-focused culture, and a great regional lifestyle.

About the opportunity

Are you a proactive leader with a passion for healthcare and team management? We are seeking an experienced leader to join our Lara Medical Centre in the fulltime Practice Manager role. The Practice Manager is responsible for overseeing the day-to-day operations and efficiency of the practice to support the patient experience and ensuring high-quality clinical care. The position is responsible for ensuring the practice maintains a safety and quality focus to deliver optimal care, and a high standard of performance in line with GMHBA strategy, goals and values.

Lara Medical Centre

is located in the relaxed township of Lara, just a one-hour commute from Melbourne by road or train, or half an hour by road from Werribee. Lara is close to several natural attractions including the beautiful You Yangs and Brisbane Ranges, with the Geelong CBD only a short 20-minute drive, and the gorgeous beaches and wineries of the Bellarine Peninsula within easy reach.

About you

As our ideal candidate, you'll be able to demonstrate the following skills and experience:

• Strong leadership skills, with the ability to inspire and develop a high performing team
• A people-focused leadership style with a genuine commitment to coaching, mentoring and developing others.
• Proven experience in successfully leading a complex or multi-modality medical setting, with demonstrated success in delivering high-performance outcomes and growth.
• Excellent organizational and multitasking skills with an eye for detail
• Commercial mindset, with solid understanding of financial and performance based KPI's.
• Demonstrated ability to lead with empathy and a patient centered focus.
• Knowledge of health related Practice Management systems, financial processes and transactions and practice accreditation requirements within the healthcare setting
• Highly developed interpersonal and communication skills
• Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based patient management systems.
• VCE or equivalent Diploma
• Experience with practice software Best Practice
• Training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste, etc
• Diploma in Practice Management or related qualification
• CPR and first aid certificate
• An understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders

What's In It For You?

At GMHBA, we invest in our people because we know they're our greatest strength.

• Discounted GMHBA health insurance.
• Access to health and wellbeing services.
• Paid parental and secondary carer leave.
• Paid volunteer leave to give back to your community.
• Employee discounts and purchased leave options.
• Employee Assistance Program for you and your immediate family.
• Health checks, flu vaccinations and wellbeing initiatives.
• Ongoing learning, coaching and career development opportunities.
• Recognition programs and quarterly values awards.
• A supportive, inclusive and people-first culture.

If you have any questions about this position or the recruitment process, please reach out to the careers team at [e-mail].

At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves. We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities. We actively welcome and encourage applications from people of all backgrounds, identities, and experiences.

In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba.com.au/privacy.