Practice Manager

Michael Page Australia; City of Brisbane; On-site; AUD 95,000 - 105,000; Full time

Benefits offered by this job

Onsite parking

Access via public transport

Engaging and supportive team environment

Job summary

A prominent healthcare recruitment agency is seeking a Practice Manager for a well-established healthcare provider in Brisbane. This role involves managing clinic operations, leading administrative teams, and ensuring compliance with healthcare standards. The ideal candidate has 3-5 years of experience in a specialist practice and demonstrates strong leadership skills. A competitive salary of $95,000 to $105,000 AUD is offered for this permanent, full-time position with an ASAP start.

Qualifications

• 3-5+ years experience as a Practice Manager or senior admin lead in a speciality practice.
• Strong leadership skills supporting reception, admin, and billing teams.
• Confidence with practice management software.

Responsibilities

• Manage day-to-day clinic operations for smooth workflows.
• Lead and support the admin and bookings teams.
• Improve processes around patient flow and scheduling.
• Oversee billing and ensure accuracy of patient records.
• Coordinate clinician schedules and surgical bookings.

Skills

Leadership experience

Practice management software proficiency

Medicare and private health billing knowledge

Surgical bookings coordination

Excellent organisational skills

Tools

Genie

Gentu

Bluechip

Job description

• Permanent Opportunity based in Brisbane's inner suburbs
• ASAP start!

About Our Client

Work in a well established healthcare provider in Brisbane, known for delivering exceptional care and professional services. As a medium sized organisation, they pride themselves on their commitment to operational excellence and patient satisfaction.

Job Description

• Manage day‑to‑day clinic operations to keep workflows smooth and consistent.
• Lead and support the reception, admin, and bookings team, helping them stay organised and confident on busy days.
• Review, refine, and improve processes around patient flow, scheduling, and administration.
• Oversee billing, invoicing, financial consent processes, and ensure accuracy of patient records.
• Coordinate clinician schedules, consulting rooms, and (where relevant) surgical bookings.
• Maintain compliance with healthcare standards, privacy requirements, and internal policies.
• Build strong working relationships with clinicians, referrers, hospital partners, and service providers.
• Identify opportunities to streamline operations and support the clinic's longer term goals.

The Successful Applicant

• 3-5+ years experience as a Practice Manager or senior admin lead in a specialist/surgical practice (neurosurgery, orthopaedics, cardiology, ENT, etc.).
• Strong leadership experience supporting reception, admin, billing, and surgical bookings teams.
• Solid understanding of Medicare, private health billing, informed financial consent, and debtor management.
• Experience coordinating surgical bookings and managing pre/postoperative administration.
• Confidence with practice management software such as Genie, Gentu, or Bluechip.
• Someone calm, organised, great with people, and able to handle escalations smoothly.

What’s on Offer

• Competitive salary between $95,000 and $105,000 AUD.
• Permanent, full-time role based in Brisbane with onsite parking and access via public transport
• Opportunity to work in a respected healthcare practice.
• Engaging and supportive team environment.
• ASAP start