Practice Manager

Healthia; Caloundra; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Employee discounts at Healthia Group

Fitness Passport access

Growth opportunities within Healthia

Job summary

Life Physio + Rehab is seeking a Practice Manager to lead our Sunshine Coast clinic, drive operations, and act as a key liaison to patients, referrers, and staff. You will guide and develop administration teams while maintaining high service standards across all touchpoints.

The role commits to 25-30 hours per week (Mon-Thu) with flexibility for the right candidate. You will promote staff engagement and continual improvement within the Healthia network.

Qualifications

• Previous experience in a management role or in a healthcare/allied health setting (essential).
• Familiarity with Nookal Practice Management Software highly regarded but not essential.
• Leads by example, balancing kindness and accountability.

Responsibilities

• Overseeing the business operations of Life Physio + Rehab to ensure excellent client focus, accountability and efficient use of materials and resources.
• Collaborating with the Life Physio + Rehab Partners to assist in orientation and onboarding of all new staff members, ensuring staff are qualified and trained.
• Managing accounts receivable and debt control.
• Management of administration shifts and keeping rosters up to date.
• Reception duties including managing the daily operations and systems of the clinic and the practice management software.

Skills

Leadership

Communication skills

Team management

Tools

Nookal Practice Management Software

Job description

Are you an experienced, people-focused leader looking to play a pivotal role in a thriving healthcare environment? Life Physio + Rehab is seeking a committed Practice Manager to lead and support our dynamic team, drive operational excellence, and help deliver an exceptional experience for both staff and patients.

What’s In It For You?

At Life Physio + Rehab, you can expect to:

Receive Healthia Group Employee Discounts - up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!

Gain access to a range of gyms, swimming pools and health centres across Australia at discounted rates for you and your family with Fitness Passport.

Be part of a friendly and collaborative team that values your contributions.

Explore opportunities for professional growth and advancement through the Healthia national network.

Enjoy a competitive hourly rate and additional perks (remuneration is aligned with the Health Professionals and Support Services Award and will be tailored to recognise your specific skills and experience level).

The Opportunity

The Practice Manager will be responsible for our clinic's overall operations, development and success. In this critical role, the successful applicant will act as an information resource and ambassador to patients, referrers, the general public, therapists and administration staff. If you have experience in a similar role at a health clinic, we encourage you to apply for this position!

The successful candidate will be required to contribute at least 25-30 hrs, from Monday to Thursday, per week in this position. We are also happy to be flexible for the right candidate to ensure this position also works for you.

Your duties will include but not be limited to:

Overseeing the business operations of Life Physio + Rehab to ensure excellent client focus, accountability and efficient use of materials and resources.

Collaborating with the Life Physio + Rehab Partners to assist in the orientation and onboarding of all new staff members, ensuring all administrative staff are appropriately qualified and have access to ongoing training to ensure effective and efficient service delivery.

Managing accounts receivable and debt control.

Management of administration shifts and keeping rosters up to date.

Reception duties including managing the daily operations and systems of the clinic including the practice management software, and

Inspiring commitment to the vision and values of our parent Company, Healthia.

What We’re Looking For

The successful applicant will be friendly, have excellent communication skills, be able to lead a close-knit team, and be a great team player. The successful candidate will be a passionate leader who has the following:

Previous experience in a management role or in a healthcare/allied health setting (essential).

Familiarity with Nookal Practice Management Software highly regarded but not essential.

Leads by example, balancing kindness and accountability.

Has a hands‑on, calm‑under‑pressure‑approach, with high standards and a focus on continuous improvement.

A proactive, mature approach to work and problem-solving.

Empathy for our clients and a drive to support them and their families.

Who We Are

At Life Physio + Rehab, we provide exceptional allied health services to the Sunshine Coast community. We are passionate about delivering the best care possible to our clients while fostering a supportive and enjoyable working environment for our team. We pride ourselves on our team culture, and we believe that a happy, cohesive team leads to better outcomes for both our clients and staff.

We are proudly part of the Healthia Group, a leading organisation known for fostering a supportive and inclusive workplace culture. By joining our team, you’ll instantly become part of a vast network of over 400 Allied Health practices across Australia. This connection provides you with unparalleled access to experienced practitioners and dedicated support services, empowering you to thrive in your career and make a meaningful impact on the lives of your clients.

Why Join Us?

You’ll be part of a dynamic team dedicated to improving lives, fostering professional growth, and having fun along the way. From regular team social events to opportunities for further professional development, Life Physio + Rehab is a place where you can truly thrive.

Ready to be Part of Something Bigger?

Take the next step in your leadership career and grab hold of an opportunity to make a real difference in our Sunshine Coast community!

To learn more about who we are and what we do, please feel free to visit us at www.lifephysioandrehab.com.au

Join a team that values people, purpose, and potential.