Practice Coordinator - Karoonda

I Work For Sa; Karoonda; On-site; AUD 66,000 - 70,000; Full time

Job summary

SA Health's Riverland Mallee Coorong Local Health Network invites applications for an Administrative Services Officer Level 2 to support Karoonda Medical Practice as a Practice Coordinator. You will be the primary contact, handling enquiries with confidentiality, and ensuring smooth day-to-day operations to benefit patients and the local community.

Join a team that values high-quality customer service, effective communication, and efficient administrative support within a public health setting.

Qualifications

• Demonstrated excellent customer service and effective verbal and written communication skills.
• Proficient computer, word processing, data entry and medical records administration skills.
• Experience providing administrative and clerical support with knowledge of relevant practices and procedures.

Responsibilities

• Join Karoonda Medical Practice as a Practice Coordinator to deliver friendly, responsive and high-quality customer service.
• Manage enquiries, maintain confidentiality and professionalism, supporting day-to-day operation of the practice.
• Contribute to a positive patient experience and efficient service for the local community.

Skills

Customer service

Verbal & written communication

Data entry

Medical records administration

Confidentiality

Job description

SA Health
Job reference: 953454
Location: 5307 - KAROONDA
Job status: Ongoing
Eligibility: Open to Everyone

• Riverland Mallee Coorong Local Health Network, Mallee Medical Practice | Karoonda
• ASO2 | Administrative Services Officer Level 2 | $66,442.00 to $69,504.00 p.a. (pro-rata)
• Eligibilty: Open to Everyone

About the Role:

Join Karoonda Medical Practice as a Practice Coordinator, where you’ll play a key role in delivering friendly, responsive and high-quality customer service. As the primary point of contact, you’ll manage enquiries, maintain confidentiality and professionalism, and support the smooth and efficient day-to-day operation of the practice while making a positive difference to patients and the local community.

What We're Looking For:

• Demonstrated excellent customer service and effective verbal and written communication skills.
• Ability to work collaboratively within a team and maintain a helpful, professional manner when dealing with difficult clients.
• Proficient computer, word processing, data entry and medical records administration skills.
• Experience providing administrative and clerical support, with knowledge of relevant practices and procedures.
• Ability to maintain confidentiality and comply with SA Public Sector Code of Ethics and workplace health and safety policies.

Desired Criteria

• Strong organisational, time management and prioritisation skills, with the ability to manage high workloads and meet deadlines.
• Experience in reception, administration and database entry, preferably within a health service environment.
• Knowledge of administrative processes and customer service principles, with the ability to work independently with minimal supervision.

About Us

The Riverland Mallee Coorong Local Health Network, called RMCLHN for short, supports more than 70,000 people living in country South Australia in the towns and surrounds of Renmark, Paringa, Berri, Barmera, Waikerie, Loxton, Pinnaroo, Lameroo, Karoonda, Mannum, Murray Bridge, Tailem Bend, Meningie, Tintinara and Coonalpyn. Click here for more information about working for RMCLHN.

• We will provide support, both personally and professionally giving you access to a range of education and training opportunities designed to enhance your role.
• Offer flexible work arrangements to better balance work, personal life, and family commitments.
• Provide an inclusive workplace culture that values diversity, ensuring every employee feels a sense of belonging and safety.
• Offer salary sacrifice benefits,watch a short video about what salary packaging is.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Check(s)

• National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
• Immunisation Risk for this position is - Category B

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.