Practice Coordinator - Karoonda

Sa Health; Townsville City; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Flexible work arrangements

Salary packaging

Relocation support

Inclusive workplace culture

Job summary

Riverland Mallee Coorong Local Health Network, Mallee Medical Practice in Karoonda is seeking a Practice Coordinator to deliver friendly, responsive customer service. You’ll manage enquiries, maintain confidentiality and assist in daily operations, contributing to patient care and community wellbeing.

The role requires strong communication, teamwork and clerical skills, with a focus on privacy and safety policies. Part-time ongoing permanent position, with pro-rata salary range already stated.

Qualifications

• Excellent customer service and clear verbal and written communication.
• Collaborative team player with professional conduct when handling difficult clients.
• Proficient with computers, word processing, data entry and medical records administration.
• Experience providing administrative support with knowledge of relevant procedures.
• Confidentiality and adherence to ethics and safety policies.

Responsibilities

• Serve as the primary contact, manage enquiries and ensure confidentiality.
• Support smooth day-to-day operation of the medical practice.
• Provide clerical and administrative assistance across reception and records.

Skills

Customer service

Verbal & written communication

Confidentiality

Teamwork

Medical records administration

Tools

Word processing

Data entry software

Medical records software

Job description

• Riverland Mallee Coorong Local Health Network, Mallee Medical Practice | Karoonda
• ASO2 | Administrative Services Officer Level 2 | $66,442.00 to $69,504.00 p.a. (pro-rata)
• Employment: Part time | Ongoing Permanent
• Eligibilty: Open to Everyone

About the Role:

Join Karoonda Medical Practice as a Practice Coordinator, where you’ll play a key role in delivering friendly, responsive and high-quality customer service. As the primary point of contact, you’ll manage enquiries, maintain confidentiality and professionalism, and support the smooth and efficient day-to-day operation of the practice while making a positive difference to patients and the local community.

What We're Looking For:

Essential Criteria

• Demonstrated excellent customer service and effective verbal and written communication skills.
• Ability to work collaboratively within a team and maintain a helpful, professional manner when dealing with difficult clients.
• Proficient computer, word processing, data entry and medical records administration skills.
• Experience providing administrative and clerical support, with knowledge of relevant practices and procedures.
• Ability to maintain confidentiality and comply with SA Public Sector Code of Ethics and workplace health and safety policies.

Desired Criteria

• Strong organisational, time management and prioritisation skills, with the ability to manage high workloads and meet deadlines.
• Experience in reception, administration and database entry, preferably within a health service environment.
• Knowledge of administrative processes and customer service principles, with the ability to work independently with minimal supervision.

About Us

The Riverland Mallee Coorong Local Health Network, called RMCLHN for short, supports more than 70,000 people living in country South Australia in the towns and surrounds of Renmark, Paringa, Berri, Barmera, Waikerie, Loxton, Pinnaroo, Lameroo, Karoonda, Mannum, Murray Bridge, Tailem Bend, Meningie, Tintinara and Coonalpyn. for more information about working for RMCLHN.

• We will provide support, both personally and professionally giving you access to a range of education and training opportunities designed to enhance your role.
• Offer flexible work arrangements to better balance work, personal life, and family commitments.
• Provide an inclusive workplace culture that values diversity, ensuring every employee feels a sense of belonging and safety.
• Offer salary sacrifice benefits, watch a short about what salary packaging is.
• Provide Relocation Support, where applicable. More information available from
• (video)

Applicant Information

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Check(s)

• National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
• Immunisation Risk for this position is - Category B

SA Health Services are required to implement the in the workplace.

Job ref: 953454

Enquiries

Application Closing Date

Friday 13 November - 11.55PM

Attachments