Pool and Spa Service Technician

Poolwerx; Mackay Regional; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Employee Assistance Program

Hands-on, independent work

Competitive base pay with raises

On-the-job training

Uniform and gear provided

Staff discounts

Job summary

Poolwerx Mackay is seeking a motivated outdoor-focused team member to join our busy showroom and service operations. You’ll balance pools and spas, handle installations, and help customers with product solutions in a friendly, local family business.

This role offers on-the-job training, a supportive team, and opportunities to progress within a growing brand; a current manual driver's licence and ability to lift up to 20 kg are essential.

Qualifications

• Current unrestricted manual driver's license and ability to take a vehicle home.
• Consent to a police clearance check if you don't have one already.
• Good level of physical fitness with ability to lift up to 20 kg regularly.
• Technical aptitude.
• Strong time management and attention to detail.
• Reliable, self-motivated and able to work both in a team and unsupervised.
• Willingness to learn about pool and spa industry; teachable attitude.

Responsibilities

• Testing and balancing of pools and spas.
• Troubleshoot water issues and equipment faults.
• Installations of pool/spa equipment.
• Identify sales/service opportunities and offer solutions.
• Use a mobile device to input data into our system.
• Manually clean various pool and spa types in residential and commercial settings.
• Support retail operations.

Skills

Driver's license

Police clearance

Physical fitness

Technical aptitude

Time management

Teamwork

Learning attitude

Job description

A career with Poolwerx Mackay brings you all the opportunities that come with working for a successful, established brand. And you also get the real connection, energy and team spirit of a growing, locally owned family business. With every client served, with every problem solved, we're creating backyard memories for families and communities.

What you'll bring:

• You'll need a current unrestricted manual driver's licence with the opportunity to take a vehicle home.
• You'll also need to consent to a police clearance check if you don't have one already.
• A good level of physical fitness and strength is essential, as the role demands regular heavy lifting as part of daily operations. (up to 20kg)
• A technical aptitude.
• Great time management and an eye for detail.
• Love working as part of a team, supporting your colleagues as well as working unsupervised.
• Although we'd love you to have experience or knowledge of the pool and spa industry, we can teach you the rest if you have a learning attitude. What's most important is that you're reliable, self-motivated and good at thinking out of the box.

Tasks and responsibilities:

• Testing and balancing of pools and spas.
• Problem-solving water issues and associated equipment faults.
• Equipment installations.
• Solution selling and identifying sales/service opportunities.
• Use our system to key in data on a mobile phone 'app'
• Manually clean a variety of pool and spa types in both residential and commercial environment.
• Assist in Retail operations.

Why Poolwerx:

• Feel supported – Access to an Employee Assistance Program (EAP) for personal wellbeing
• Enjoy variety – Hands-on, independent work with something different every day
• Make a difference – Build strong connections with local families and communities
• Be rewarded – Competitive base pay with raises for great performance and advancements
• Grow your career – On-the-job training and clear pathways for progression
• Show up ready – Uniform and gear provided so you're equipped from day one
• Enjoy the perks – Staff discounts on Poolwerx products and services
• We see your efforts and recognise your results

If you're motivated and love working outdoors—you'll thrive with us.

Find us in the Northern Beaches Showroom Precinct, 1-11 Carl Court, Rural View, Mackay. (next to Anytime Fitness and Pets Domain).