Policy Coordinator

Goodwin Aged Care; Canberra; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Salary packaging

Meal entertainment allowance

Novated leasing

Relocation assistance

Discounted health insurance

Gym memberships

Airline lounge memberships

Free flu vaccinations

Professional development

Job summary

Goodwin is seeking a Policy Coordinator to join its Risk, Policy and Compliance team in Canberra. You will support policy development, review and document control across the organisation, ensuring policies stay current and aligned with legislative and regulatory requirements.

You will coordinate the policy lifecycle from research through to approval, publication and review, working with managers and experts to craft clear, well‑structured documents and maintain version control.

Qualifications

• Draft, review and edit policies, procedures and guidelines.
• Understand policy management systems and document control workflows.
• Research and interpret legislative requirements for organisational policies.
• Strong writing, attention to detail and ability to meet deadlines.

Responsibilities

• Maintain policy management framework, register and review schedule.
• Coordinate policy development, stakeholder consultation, reviews and approvals.
• Research legislative requirements and identify gaps with recommended improvements.
• Draft and update policies, procedures and supporting documents.
• Manage version control, templates, publication and archiving.
• Administer policy and compliance systems, including registers and reporting.
• Support compliance reporting, audits and quality assurance activities.
• Communicate policy changes and support related training and implementation.
• Improve governance processes and monitor review completion and metrics.

Skills

Strong writing skills

Policy drafting

Policy reviewing

Time management

Communication skills

Attention to detail

Stakeholder management

Tools

Microsoft Office

PDF editing tools

Job description

We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organisation has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.

Enjoy more than just a great career

At Goodwin, you’ll be part of a respected, values-driven organisation with generous employee benefits. Increase your take-home pay with up to $15,900 tax-free salary packaging plus an additional $2,650 for meal entertainment. You can also access novated leasing, relocation assistance, discounted health insurance, gym memberships, airline lounge memberships, free flu vaccinations, professional development opportunities and more.

About the role

We are seeking an organised and detail-focused Policy Coordinator to join our Risk, Policy and Compliance team.

Working closely with the General Manager Risk, Policy and Compliance, you will support policy development, review and document control across the organisation. You will collaborate with managers and subject matter experts to ensure policies and procedures are current, accessible and aligned with legislative, regulatory and organisational requirements.

You will coordinate the policy lifecycle, from research and consultation through to approval, publication and review. Your key responsibilities will include:

• Maintaining Goodwin’s policy management framework, policy register and review schedule.
• Coordinating policy development, stakeholder consultation, reviews and approvals.
• Researching legislative and industry requirements, identifying policy gaps and recommending improvements.
• Drafting, editing and updating policies, procedures and supporting documents.
• Managing document version control, templates, publication and archiving.
• Administering policy and compliance systems, including registers, workflows and reporting.
• Supporting compliance reporting, audits, registration renewals and quality assurance activities.
• Helping communicate policy changes and supporting related training and implementation.
• Improving policy governance processes and monitoring review completion and compliance metrics.

About you

You bring strong writing skills, sound judgement and a practical approach to coordinating work across teams. You can turn complex information into clear, well-structured documents and manage competing priorities with care and accuracy.

To succeed in this role, you will have:

• Demonstrated ability to draft, review and edit policies, procedures and guidelines.
• An understanding of policy management systems, document control and approval workflows.
• The ability to research and interpret legislative requirements and assess their implications for organisational policies.
• Advanced proficiency in Microsoft Office and PDF editing tools.
• Strong organisational and time management skills, with the ability to work independently and meet deadlines.
• Effective communication skills and the ability to build productive relationships with managers and subject matter experts.
• A high level of integrity, discretion and attention to detail.
• A commitment to inclusion, cultural respect and person-centred care.
• A current driver’s licence.

Applicable penalty rates and allowances will be paid in accordance with the relevant industrial instrument and employment arrangements.

If you have any questions, please contact our Recruitment Team on ***email_hidden***

Goodwin encourages applications from Aboriginal and Torres Strait Islander peoples. We are committed to fostering a diverse and inclusive workplace and strongly encourage candidates from all cultural backgrounds to apply.