Pneumatic Sales Engineer

Mspc Pneumatics; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

MSPC Australia Pty Ltd, a leading distributor of Mindman Pneumatics and Pisco fittings, seeks a customer-focused sales engineer to support our growing account base in Sydney. You will identify customer needs, tailor product solutions, and work with the sales team to grow existing accounts.

You will provide technical advice and training to clients, prepare reports on sales trends, and help demonstrate cost-benefit advantages of our pneumatic solutions. A proactive communicator will thrive here.

Qualifications

• Outgoing personality with good customer service and listening skills.
• Enthusiastic, willing to take on additional responsibilities.
• Able to acquire knowledge quickly and accurately; adaptable in tricky situations.

Responsibilities

• Identify customer needs and engineer product/service adaptations.
• Work with sales team to generate new business and grow existing accounts.
• Assess potential applications and present cost-benefit analyses.
• Prepare sales & engineering reports on trends and opportunities.
• Provide technical training to clients and relay feedback for product development.
• Offer technical advice to the sales force to resolve requests.

Skills

Customer service

Needs assessment

Sales support

Technical training

Account management

Communication

Job description

Company Description

MSPC Australia Pty Ltd was established in 2002 with aim to provide excellent service, price and selection of Pneumatic products.

We are the authorized Distributor for MINDMAN PNEUMATICS and PISCO PNEUMATIC FITTINGS in Australia. MINDMAN (PNEUMATICS) Co. Ltd is one of the largest Manufacturer for pneumatic equipment in Taiwan. With more than two decades of accumulated experience in the pneumatic field, their wide diversity of products currently include solenoid Valves/air Control valves, FRL, pneumatic/hydraulic cylinders, pallet control systems, air tubes, air fittings, and all different kinds of fluid power accessories.

It is our mission to have a one stop shop for all your pneumatic accessory requirements.

We believe the best way to achieve this goal is to have the vast selection of products at highly competitive prices. At MSPC you can find most accessories under one roof and we can always source products on demand.

Our strength is our high quality and varied selection of pneumatic products and accessories, additionally supported with highly competitive prices and service.

Most standard products are straight from shelf and ready for delivery.

All our sales teams are well experienced in the pneumatic field. whether you buy on line or direct from the shop, all products supplied by MSPC enjoys 12 month warrant as well as free technical advice.

Please simply sign in where you can view our prices and make trade purchases and check our latest arrivals. If you are reseller or OEM please contact us to find out what level of discount structure that you deserve to have. If you wish to be a distributor for our products please contact us to see how we can help you to build up your future.

Job Description

Demonstrate the ability to serve customers by identifying their needs; engineering adaptations of products, equipment, and services. Work with sales team to generate new business and ensure growth of existing accounts. Assess potential application of company products or services and offer solutions that meet customer needs. Research and present reports showing potential customers the cost benefit of purchasing company products or services. Provide technical training to clients and communicates customer feedback for future product developments. Uses technical knowledge of product offerings to support and build sales.

Provide technical advice to the sales force to resolve product or service requests regarding engineering, technical issues.

Required Skills

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Submits orders by conferring with technical support staff; costing engineering changes.
• Develops customer's staff by providing technical information and training.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Perform other duties as may be required.

Qualifications

Outgoing personality, with good customer service and listening skills Enthusiastic, and willing to assume additional responsibilities Ability to acquire knowledge quickly and accurately Unique ability to adapt quickly to 'tricky' situations.

Additional Information

All your information will be kept confidential according to EEO guidelines.