Platypus Store Manager - West Lakes

Platypus; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Team discounts

Health insurance

Employee benefits program

Discounted gym memberships

Job summary

Platypus Shoes West Lakes is seeking a Store Manager to lead a busy, high-profile store. You will coach a casual team alongside an Assistant Store Manager, drive sales and KPIs, and deliver an outstanding customer experience in a dynamic retail environment.

Work closely with the Area Manager to identify growth opportunities, manage rosters and wage costs, maintain visual merchandising, and ensure OH&S compliance while building a positive, inclusive team culture.

Qualifications

• Proven experience as Store Manager or Assistant in high-volume retail.
• Strong leadership with a proactive, results-driven mindset.
• Excellent communication and team development skills.
• Ability to drive sales and manage store performance.

Responsibilities

• Drive the overall performance of the store by achieving sales targets, KPIs, and maintaining visual merchandising standards.
• Lead and motivate your team to deliver outstanding results in sales and customer service.
• Monitor daily, weekly, and monthly sales, celebrating wins and identifying areas for improvement.
• Manage rosters and wage costs in line with company targets and operational needs.
• Coach and develop team members, ensuring ongoing training, high morale, and strong succession planning.
• Oversee stock levels, store presentation, and operational excellence.
• Ensure adherence to OH&S standards and legislation.

Skills

Store management leadership

Sales target achievement

Team leadership

Customer service excellence

Stock management

Merchandising

POS systems

Tools

POS software

Job description

About the Role

As the Store Manager at Platypus Shoes West Lakes, you'll lead a team of passionate casual team members alongside your Assistant Store Manager. Your primary mission is to drive sales and KPIs, coach and inspire your team, and deliver an outstanding customer experience. You'll work closely with your Area Manager to identify and act on opportunities for growth, all while operating in a high-profile retail environment.

Key Responsibilities

Drive the overall performance of your store by achieving sales targets, KPIs, and maintaining visual merchandising standards.

Lead and motivate your team to deliver outstanding results in sales and customer service.

Monitor daily, weekly, and monthly sales, celebrating wins and identifying areas for improvement.

Manage rosters and wage costs in line with company targets and operational needs.

Coach and develop team members, ensuring ongoing training, high morale, and strong succession planning.

Oversee stock levels, store presentation, and operational excellence.

Ensure adherence to OH&S standards and legislation.

Skills and Experience

Demonstrated experience as a Store Manager or Assistant Store Manager in a high-volume retail environment

Strong leadership qualities with a results-focused and proactive mindset

Excellent communication and team development skills

Demonstrated ability to drive sales and manage store performance

Experience with stock management, operations, and visual merchandising

Passion for delivering an exceptional customer experience

Benefits

Work-Life Balance: Tuesday to Saturday roster – enjoy two consecutive days off

Career Growth: Extensive training and development programs to support your growth

Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.

Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.

Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.