Platform Lead – Digital Experience Platforms

WorkCover Queensland

City of Brisbane

Hybrid

AUD 150,000 - 190,000

Full time

11 days ago
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Job summary

WorkCover Queensland is seeking a Platform Lead for Digital Experience Applications to steer enterprise platforms (Sitecore, Livepro, Genesys Cloud) and drive delivery excellence across teams.

You will own platform roadmaps, manage end-to-end lifecycle, ensure reliability, security and cost governance, and translate complex tech concepts for non-technical stakeholders. Hybrid work is supported and part of a broader transformation to enhance Queenslanders' digital services.

Qualifications

  • Experience leading technology platform delivery and operations at scale.
  • Experience operating within regulated environments.
  • Proven ability to coach, develop and lead high-performing technical teams.

Responsibilities

  • Own the platform roadmap, backlog and end-to-end lifecycle from demand to continuous improvement.
  • Drive major platform initiatives and business transformation outcomes across digital experience platforms.
  • Partner with stakeholders, architects, and vendors to prioritise and deliver value.
  • Translate complex technical concepts into clear insights for non-technical stakeholders.
  • Ensure platform reliability, security, performance, scalability and operational sustainability.
  • Manage platform costs, vendor relationships, risk and governance obligations.

Skills

Platform leadership
Sitecore
Genesys Cloud
Livepro
Agile
DevOps
Stakeholder management
Technical coaching

Education

Tertiary qualification in IT/Computer Science

Tools

Sitecore
Genesys Cloud
Livepro

Job description

WorkCover Queensland is seeking a Platform Lead for Digital Experience Applications to steer enterprise platforms (Sitecore, Livepro, Genesys Cloud) and drive delivery excellence across teams.

You will own platform roadmaps, manage end-to-end lifecycle, ensure reliability, security and cost governance, and translate complex tech concepts for non-technical stakeholders. Hybrid work is supported and part of a broader transformation to enhance Queenslanders' digital services.

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