Platform Lead – Digital Experience Platforms
WorkCover Queensland
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Job summary
WorkCover Queensland is seeking a Platform Lead for Digital Experience Applications to steer enterprise platforms (Sitecore, Livepro, Genesys Cloud) and drive delivery excellence across teams.
You will own platform roadmaps, manage end-to-end lifecycle, ensure reliability, security and cost governance, and translate complex tech concepts for non-technical stakeholders. Hybrid work is supported and part of a broader transformation to enhance Queenslanders' digital services.
Qualifications
- Experience leading technology platform delivery and operations at scale.
- Experience operating within regulated environments.
- Proven ability to coach, develop and lead high-performing technical teams.
Responsibilities
- Own the platform roadmap, backlog and end-to-end lifecycle from demand to continuous improvement.
- Drive major platform initiatives and business transformation outcomes across digital experience platforms.
- Partner with stakeholders, architects, and vendors to prioritise and deliver value.
- Translate complex technical concepts into clear insights for non-technical stakeholders.
- Ensure platform reliability, security, performance, scalability and operational sustainability.
- Manage platform costs, vendor relationships, risk and governance obligations.
Skills
Education
Tools
Job description
WorkCover Queensland is seeking a Platform Lead for Digital Experience Applications to steer enterprise platforms (Sitecore, Livepro, Genesys Cloud) and drive delivery excellence across teams.
You will own platform roadmaps, manage end-to-end lifecycle, ensure reliability, security and cost governance, and translate complex tech concepts for non-technical stakeholders. Hybrid work is supported and part of a broader transformation to enhance Queenslanders' digital services.
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