Platform Lead, Digital Experience Apps | Hybrid & Growth

WorkCover Queensland

Queensland

Hybrid

AUD 180,000 - 240,000

Full time

3 days ago
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Benefits offered by this job

Hybrid work arrangements
Personalised learning and development
Health and wellbeing program
Study assistance

Job summary

WorkCover Queensland is leading a strategic transformation and seeking a senior technology leader to oversee Digital Experience Applications platforms, delivering enterprise-scale outcomes across Sitecore, Livepro and Genesys Cloud.

You will lead a multidisciplinary team, partner with business and IT stakeholders, and drive platform strategy while balancing delivery priorities, risk, and governance in a regulated environment.

Qualifications

  • Experience leading enterprise-scale platforms in complex environments.
  • Proven track record coaching high-performing technical teams.
  • Experience in Agile, DevOps and product-led environments.
  • Strong stakeholder management and ability to communicate technical concepts to non-technical audiences.
  • Experience operating within regulated environments.

Responsibilities

  • Own the platform roadmap, backlog and end-to-end lifecycle from demand to continuous improvement.
  • Drive major platform initiatives and business transformation across digital experience platforms (Sitecore, Genesys Cloud, Livepro).
  • Partner with business stakeholders, architects, leads and vendors to deliver value.
  • Translate complex technical concepts, risks and opportunities into clear insights for non-technical stakeholders.
  • Ensure platform reliability, security, performance, scalability and operational sustainability.
  • Manage platform costs, vendor relationships, risk and governance obligations.

Skills

Technology leadership
Enterprise platforms
Stakeholder management
Agile/DevOps

Education

Bachelor’s degree in IT or CS

Tools

Sitecore
Genesys Cloud
Livepro

Job description

WorkCover Queensland is leading a strategic transformation and seeking a senior technology leader to oversee Digital Experience Applications platforms, delivering enterprise-scale outcomes across Sitecore, Livepro and Genesys Cloud.

You will lead a multidisciplinary team, partner with business and IT stakeholders, and drive platform strategy while balancing delivery priorities, risk, and governance in a regulated environment.

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