Phone-Based Remote NSW Territory Growth Specialist

Stanley Black & Decker; Sydney; Remote; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts on tools

Parental Leave Benefits

Mental Health and Wellbeing Day

Volunteer Leave

LinkedIn Learning

Job summary

Stanley Black & Decker in Sydney is seeking a Territory Development Representative to drive revenue by contacting existing and prospective customers via phone, promoting our product range and campaigns, and supporting the field sales team.

You will own outbound calling, qualify leads, maintain accurate records in the CRM, and strive to meet monthly sales targets while building lasting customer relationships. This is a permanent full-time role based in Sydney with remote work options.

Qualifications

• Proven experience in outbound or inside sales, call-centre sales or customer service with sales KPIs.
• Strong communication and relationship-building skills with a customer-first mindset.
• A proactive, results-driven attitude with resilience to handle objections and meet targets.
• Good organisational skills with attention to detail when maintaining records and following processes.

Responsibilities

• Making outbound calls to existing and prospective customers to promote products and current offers.
• Responding to customer inquiries and converting leads into sales opportunities.
• Maintaining accurate customer records and sales activity in CRM systems.
• Achieving or exceeding monthly sales targets and KPIs.
• Supporting the field sales team by qualifying end-user leads and ensuring follow-up.
• Building strong customer relationships through professional and proactive communication.

Job description

Stanley Black & Decker in Sydney is seeking a Territory Development Representative to drive revenue by contacting existing and prospective customers via phone, promoting our product range and campaigns, and supporting the field sales team.

You will own outbound calling, qualify leads, maintain accurate records in the CRM, and strive to meet monthly sales targets while building lasting customer relationships. This is a permanent full-time role based in Sydney with remote work options.