Pharmacy Services Product Owner - Drive Healthcare Projects

CW Retail Services Pty Ltd; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Sigma Healthcare is seeking a Product Owner – Pharmacy Services to lead delivery and implementation of projects across the Pharmacy Services portfolio. You will work with pharmacy users, software vendors and IT teams to scope, coordinate and deliver initiatives end-to-end for strong business outcomes.

You’ll manage the roadmap, coordinate resources and lead multi-disciplinary teams, driving governance and adoption while ensuring program goals align with strategic priorities.

Qualifications

• Bachelor’s degree in management, project management, IT or related field.
• Experience as a Product Owner or Product Manager.
• Strong relationship-building and communication skills.
• Commercial judgement and understanding broader business needs.
• Strong organisation and problem-solving skills.
• Coaching and mentoring style with ability to explain technical information clearly.

Responsibilities

• Own and maintain the roadmap for projects across the Pharmacy Services Systems portfolio, including vaccinations, bookings and compliance.
• Lead multiple projects from planning through to implementation, delivering agreed outcomes within scope, time and budget.
• Coordinate project resources, costs and delivery partners, ensuring teams are well-resourced and milestones are met.
• Act as the key contact for portfolio projects, communicating progress and managing expectations across Pharmacy Services and the wider business.
• Work with IT, eCommerce and project office teams to coordinate delivery and meet established governance requirements.
• Contribute to project business cases and tenders across multiple departments and disciplines.
• Monitor portfolio milestones, objectives, risks and performance measures, taking action to address issues that may affect delivery.
• Provide timely, accurate progress reports to project offices, steering committees and relevant stakeholders.
• Ensure project documentation is complete and up to date, including scope, functional and technical designs, and user guides.
• Partner with change management teams to plan implementation, support a smooth transition and encourage user adoption, while meeting data governance, privacy and security requirements.

Skills

Product Owner

Stakeholder management

Communication

Problem solving

Coaching/mentoring

Education

Bachelor's degree in management/PM/IT

Job description

Sigma Healthcare is seeking a Product Owner – Pharmacy Services to lead delivery and implementation of projects across the Pharmacy Services portfolio. You will work with pharmacy users, software vendors and IT teams to scope, coordinate and deliver initiatives end-to-end for strong business outcomes.

You’ll manage the roadmap, coordinate resources and lead multi-disciplinary teams, driving governance and adoption while ensuring program goals align with strategic priorities.