Pharmacy Key Account Manager

Havenhall Pty Ltd; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Havenhall Pty Ltd is seeking a proactive Senior Key Account Manager to lead relationships with major pharmacy groups and drive growth across head office and store levels. You will analyze performance, present opportunities, and collaborate with internal teams and trade partners to implement business plans, ranging, promotions and compliant execution across Australia.

Strong negotiation, analytical skills and CRM proficiency are essential, as is the ability to translate market insights into

Qualifications

• Experience in Pharmacy Key Account Management or senior Territory/Business Development role.
• Existing relationships within Chemist Warehouse, TerryWhite, Priceline or other pharmacy groups.
• Strong negotiation, communication and presentation skills.
• Excellent analytical abilities and financial understanding.
• Confidence working with data, market insights and CRM systems.
• A proactive, solutions-focused approach.
• High levels of organisation and attention to detail.

Responsibilities

• Managing head office relationships with key pharmacy groups.
• Presenting new product opportunities and business reviews.
• Ensuring compliance to agreed ranging, planograms and promotional programs.
• Analysing sales performance, reporting on key metrics and identifying growth opportunities.
• Supporting the field team with execution and insights.
• Working closely with trade partners to drive national brand performance.
• Attending trade events, conferences and customer meetings across Australia.

Skills

Key Account Management

Negotiation

Communication

Presentation skills

Analytical abilities

CRM systems

Tools

CRM platforms

Job description

This full-time position offers the opportunity to manage, support and grow key pharmacy accounts at both head office and store level. You will work collaboratively with our internal team and trade partners to deliver agreed business plans, implement promotional activity, manage ranging and compliance, and identify strategic opportunities.

Key responsibilities

• Managing head office relationships with key pharmacy groups
• Presenting new product opportunities and business reviews
• Ensuring compliance to agreed ranging, planograms and promotional programs
• Analysing sales performance, reporting on key metrics and identifying growth opportunities
• Supporting the field team with execution and insights
• Working closely with trade partners to drive national brand performance
• Attending trade events, conferences and customer meetings across Australia

About you

• Experience in Pharmacy Key Account Management or a senior Territory/Business Development role
• Existing relationships within Chemist Warehouse, TerryWhite, Priceline or other pharmacy groups
• Strong negotiation, communication and presentation skills
• Excellent analytical abilities and financial understanding
• Confidence working with data, market insights and CRM systems
• A proactive, solutions-focused approach
• High levels of organisation and attention to detail

About us

Havenhall is a dynamic boutique sales and marketing company representing market-leading consumer brands across the Australian pharmacy channel. Established for more than 30 years, we are proud of our strong reputation, long-standing customer relationships, and consistent year-on-year growth.