Consumer Key Account Manager - Pharmacy

Galderma; North Sydney Council; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Professional development opportunities

Employee recognition and rewards

Health and wellness benefits

Supportive onboarding and ongoing mentorship

Job summary

A leading skincare company is seeking a Consumer Key Account Manager - Pharmacy based in North Sydney. The role involves managing key customer accounts, driving retail execution, and supporting team operations aimed at meeting commercial objectives. Candidates should have strong organizational skills, excellent communication abilities, and a proactive approach. This is a full-time position offering a competitive salary and benefits.

Qualifications

• Ability to manage multiple priorities and deliver to tight deadlines.
• Builds trusted relationships and connects the dots.
• Proactive, 'go-getter' mindset.

Responsibilities

• Manage key customer accounts and support activity calendars.
• Oversee sales budget, compliance, and consumption analytics.
• Provide operational support for POs and promotional submissions.
• Track NPD launches and distributor performance.
• Collaborate with the team to enhance business performance.

Skills

Strong organizational discipline

Excellent collaboration and communication skills

Proven problem-solving ability

Intermediate Excel skills

Experience in FMCG or pharmacy/wholesale

FMCG/pharmacy experience

Job description

Consumer Key Account Manager - Pharmacy

Galderma

Location: North Sydney

We are seeking a Consumer Key Account Manager - Pharmacy to join our team based in North Sydney. This role offers an exciting opportunity to support business growth across our leading skincare portfolio. You will play a key role in driving customer engagement, ensuring flawless retail execution, and supporting team operations to meet our commercial objectives.

Key Responsibilities

• Manage key customer accounts, supporting activity calendars and retail execution to achieve KPIs.
• Oversee sales budget stewardship, including forecasting, compliance, and consumption analytics.
• Provide operational support, managing POs, promotional submissions, and customer account administration.
• Track and report key business activities such as NPD launches, distributor performance, and inventory updates.
• Partner closely with the broader team to deliver initiatives that enhance business performance.

Skills & Qualifications

• Strong organisational discipline: able to manage multiple priorities and deliver to tight deadlines.
• Excellent collaboration and communication skills; builds trusted relationships and connects the dots.
• Proven problem-solving ability and a proactive, "go-getter" mindset.
• Intermediate Excel skills and experience with data or forecast management.
• Previous experience within FMCG or the pharmacy/wholesale environment is highly regarded.

What We Offer in Return

We are committed to providing a competitive and attractive salary package along with additional benefits such as:

• Professional development, offering opportunities for training, education, and career advancement.
• Employee recognition and rewards.
• Health and wellness benefits.
• Supportive onboarding and ongoing mentorship to set you up for success.

You will be working for an organisation that embraces diversity and inclusion. We believe we deliver better outcomes by reflecting the perspectives of our diverse customer base.

Next Steps

• If your application is successful and your profile is a match, our recruiter will reach out to you directly and engage you in an initial conversation.
• The next step is a virtual or face‑to‑face conversation with the hiring manager.
• The final step is a panel discussion with the extended team.

Our People Make a Difference

At Galderma, you'll work with people who are like you, and people who are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos create the perfect environment for people to thrive and excel in what they do.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Wholesale