Pharmacy Assistant

The Glen Hotel Pty; Townsville City; On-site; AUD 32,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

Training opportunities

Career growth opportunities

Supportive team culture

Job summary

Star Pharmacy Group is seeking a Pharmacy Assistant for their North Ward location on a part-time basis. You’ll provide customer service and expert advice on health and beauty products, assist with prescriptions, and help with invoicing and stock control.

Join a team that values growth, flexibility, and community health. 1–2 nights per week (7pm finish) are required, with opportunities for training and staff discounts.

Qualifications

• Experience in pharmacy or retail preferred.
• Excellent customer service and communication skills required.
• Professional appearance and customer-first attitude.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide outstanding customer service and expert advice on health and beauty products.
• Assist customers with prescription submissions to pharmacists.
• Invoicing and stocktaking.
• Operate the point of sale and manage cash handling.
• Keep the store clean, organized and welcoming.
• Promote current sales and product offerings to customers.

Skills

Customer service

Communication

Retail experience

Cash handling

Education

Certificate in Community Pharmacy (I-IV)

Tools

MINFOS

FRED

Job description

Shop 5/31-45 Eyre Street, North Ward, QLD, 4810, AUSTRALIA

Join our Star Discount Chemist North Ward as an experienced Pharmacy Assistant on a Part Time basis - a team where your work makes a real impact!

Why You’ll Love Working With Us

We believe in offering more than just a job—when you join our team, you gain access to:

Employee Benefits Program – Stretch your pay further with exclusive perks and discounts to make life more affordable.

Career Growth Opportunities – Develop your skills with tailored training programs and advance your career.

Generous Staff Discounts – Save on a wide range of products.

Supportive Team Culture – Work with a collaborative leadership team dedicated to your success.

The Role

As a Pharmacy Assistant, you’ll be a vital part of our team, helping us deliver exceptional customer care. In this role, you’ll:

Provide outstanding customer service and expert advice on health and beauty products.

Assist customers with prescription submissions to our pharmacists.

Invoicing and stocktaking

Operate the point of sale and manage cash handling.

Ensure the store remains clean, organized, and welcoming.

Promote current sales and product offerings to customers.

Must be able to work 1-2 nights per week (7pm finish)

At Star Pharmacy Group, we’re passionate about supporting our community’s health and wellbeing. Established in 2003, Star Pharmacy Group now supports over 65 pharmacies across Australia, including Star Discount Chemist, Priceline, and independent pharmacies. For over 20 years, we’ve delivered exceptional healthcare services while fostering a supportive environment for our team to thrive.

About You

We’re looking for someone who’s enthusiastic, customer-focused, and ready to make a difference. Whether you’re an experienced Pharmacy Assistant or a retailer ready to explore a new career, we’d love to hear from you!

To succeed in this role, you’ll need:

A friendly and engaging personality with a passion for customer service.

Previous experience in pharmacy or retail (preferred but not essential).

Strong communication and interpersonal skills.

A professional presentation and a customer-first attitude.

The ability to work efficiently in a fast-paced environment

Must be able to work 1-2 nights per week (7pm finish)

Bonus Points If You Have:

A Certificate in Community Pharmacy (I-IV).

Experience with MINFOS or FRED dispensing systems.

What You’ll Gain

You’ll be part of a team that values your growth, wellbeing, and success. With opportunities for training, flexibility, and an environment where you’re truly supported, this is a role that’s more than just a job—it’s the next step in your career.

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience