Pharma Product Support & Accounts Specialist

Alexander Appointments; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary package

Job summary

Alexander Appointments seeks an experienced Accounts Receivable Specialist in Sydney, CBD, to lead a small offshore AR team and manage end-to-end AR processes including billing, collections, and credit control.

You will partner with the Payables team to streamline workflows, deliver exceptional service to clients and internal stakeholders, and proactively resolve billing queries while driving process improvements and ensuring compliance and timely reporting.

Qualifications

• Proven experience in Accounts Receivable.
• Experience supervising or mentoring staff (including remote teams).
• Strong understanding of billing, credit, and collections.
• Excellent communication and customer service skills.
• Proactive, confident, and solutions-focused.
• High attention to detail with a continuous improvement mindset.
• Ability to collaborate effectively across finance teams.

Responsibilities

• Oversee and support a team of 2 offshore Accounts Receivable staff.
• Manage end-to-end AR processes including billing, collections, and credit control.
• Partner closely with the Accounts Payable team to streamline workflows.
• Deliver excellent customer service to clients and internal stakeholders.
• Proactively manage outstanding debts and resolve billing queries.
• Review and refine processes, policies, and procedure manuals.
• Identify and implement process improvements and efficiencies.
• Ensure accuracy, compliance, and timely reporting.

Skills

Accounts Receivable

Team supervision

Billing

Credit control

Customer service

Process improvement

Cross-functional collaboration

Job description

Accounts Receivable Specialist

Sydney, CBD | Legal Services | Full-Time

A well-established legal firm seeking an experienced and confident Accounts Receivable Specialist to join their finance team. This is a fantastic opportunity for someone who combines strong technical AR expertise with excellent customer service and leadership capability.

• Oversee and support a team of 2 offshore Accounts Receivable staff
• Manage end-to-end AR processes including billing, collections, and credit control
• Partner closely with the Accounts Payable team to streamline workflows
• Deliver excellent customer service to clients and internal stakeholders
• Proactively manage outstanding debts and resolve billing queries
• Review and refine processes, policies, and procedure manuals
• Identify and implement process improvements and efficiencies
• Ensure accuracy, compliance, and timely reporting

• Proven experience in Accounts Receivable
• Experience supervising or mentoring staff (including remote teams)
• Strong understanding of billing, credit, and collections
• Excellent communication and customer service skills
• Proactive, confident, and solutions-focused
• High attention to detail with a continuous improvement mindset
• Ability to collaborate effectively across finance teams

• Leadership opportunity within a reputable legal firm
• Opportunity to drive improvements and make a real impact
• Competitive salary package