Supervisor - Petbarn Narrabeen

Petbarn; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discounts (Greencross network)

Novated leasing

Wellness resources 24/7

Employee Assistance Program

Job summary

Petbarn is seeking a Full Time Supervisor for Narrabeen. You will support the Store Manager, provide pet wellness product guidance, and build strong customer relationships to deliver exceptional service.

Ideal candidates have at least two years in a high-volume retail environment, are organized, friendly, and eager to help. The role involves leading a team, ensuring stock readiness and smooth store operations.

Qualifications

• Two years' experience in a high-volume retailer.
• Staff training and coaching experience is beneficial.
• Strong communication and service orientation.

Responsibilities

• Provide supervisory support to Store Manager and Assistant Store Manager.
• Offer knowledgeable advice on pet wellness products.
• Build relationships with customers and deliver warm, genuine service.
• Train and coach the store team to achieve service excellence and business goals.
• Keep store organized and items stocked; some heavy lifting.
• Assist with sales, returns and large purchases.
• Open and close the store with security duties.

Skills

supervison

customer service

team coaching

Job description

Location:Narrabeen - 443
Posted on:25 August 2026

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! As a Full TimeSupervisor at Petbarn Narrabeen, you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role

• Provide supervisory assistance to the Store Manager and Assistant Store Manager
• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Train and coach the store team to deliver service excellence, business objectives and best practice
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Responsibility of opening and closing the store with associated security tasks

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You

• A natural love for animals and people
• At least two years' experience working with a high-volume retailer
• Friendly, patient, and eager to help
• Organised and detail-oriented

What’s in It for You

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and corporate health insurance
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation