Pet Wellness & Customer Care Supervisor - Part Time

Animates; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Discounts across Greencross network

Novated leasing

Corporate health insurance

Employee Assistance Program

Job summary

Petbarn Merrylands is seeking a Part Time Supervisor (approx 30 hours per week) to support the Store Manager. You will provide supervisory assistance, share expert advice on pet health and nutrition, and help customers find the best wellness products, while fostering a friendly and confident shopping experience.

You’ll train and coach the team, keep shelves well-stocked, assist with sales and large purchases, and handle opening and closing duties with security tasks.

Qualifications

• Two years’ experience in a high-volume retailer.
• Natural love for animals and people.
• Friendly, patient, and eager to help.
• Organised and detail-oriented.

Responsibilities

• Provide supervisory assistance to the Store Manager and Assistant Store Manager
• Provide knowledgeable advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Train and coach the store team to deliver service excellence, business objectives and best practice
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Responsibility of opening and closing the store with associated security tasks

Skills

Supervisory experience

Customer service

Pet care knowledge

Training coaching

Stock management

Sales upselling

Job description

Petbarn Merrylands is seeking a Part Time Supervisor (approx 30 hours per week) to support the Store Manager. You will provide supervisory assistance, share expert advice on pet health and nutrition, and help customers find the best wellness products, while fostering a friendly and confident shopping experience.

You’ll train and coach the team, keep shelves well-stocked, assist with sales and large purchases, and handle opening and closing duties with security tasks.