Pet Store Assistant Manager — Lead, Grow & Delight Pet Parents

PetO; Mona Vale; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Birthday day off

Bonuses and incentives

End of year events

Career progression

Job summary

PetO, Australia's largest independent dog and cat store, is hiring an Assistant Store Manager for Mona Vale. You will lead a small team, deliver exceptional customer service, coordinate adoption days with local shelters, and drive strong store performance in a fun, pet-friendly environment.

This role offers an above-market base salary, bonuses, incentives, and staff discounts, with genuine career progression into leadership roles within a growing animal care company.

Qualifications

• Previous experience in retail or customer service is required.
• Strong people management and leadership skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Provide outstanding customer service and greeting customers.
• Lead store operations including stock control and merchandising.
• Coordinate adoption days and community events with local shelters.
• Manage the team, scheduling, and performance feedback.
• Drive sales targets and KPIs with a positive, energetic attitude.

Job description

PetO, Australia's largest independent dog and cat store, is hiring an Assistant Store Manager for Mona Vale. You will lead a small team, deliver exceptional customer service, coordinate adoption days with local shelters, and drive strong store performance in a fun, pet-friendly environment.

This role offers an above-market base salary, bonuses, incentives, and staff discounts, with genuine career progression into leadership roles within a growing animal care company.