Assistant Store Manager – Growth, Perks & Adoption

PetO; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discount

Birthday day off

Sales bonus

End of year celebrations

Career progression

Job summary

PetO is hiring an Assistant Store Manager for our Eastgardens location. You will lead a team, drive customer service excellence, manage stock and merchandising, and engage with pet parents in a fun, energetic environment.

Join a growing company with a strong adoption-first culture, career progression, and generous staff benefits including bonuses, incentives and a staff discount program.

Qualifications

• A genuine passion for outstanding customer service.
• Ability to work a Tuesday to Saturday roster.
• Love working in an energetic and fun environment.
• Excellent people and communication skills.
• A desire to learn, grow and develop.
• Exposure to sales targets and KPIs (or willingness to learn).
• Love for animals and pet-friendly stores.

Responsibilities

• Customer service excellence in the store.
• Coordinate adoption days and support community events.
• People management and leadership within the team.
• Stock control and merchandising of products.
• Deliver a positive customer experience and drive sales.

Skills

Customer service

People management

Merchandising

Communication

Job description

PetO is hiring an Assistant Store Manager for our Eastgardens location. You will lead a team, drive customer service excellence, manage stock and merchandising, and engage with pet parents in a fun, energetic environment.

Join a growing company with a strong adoption-first culture, career progression, and generous staff benefits including bonuses, incentives and a staff discount program.