Pet Retail Assistant Store Manager — Lead & Grow

Animates; Hervey Bay; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Discounts on Petbarn products

Novated leasing options

Employee benefits program

Career growth opportunities

Job summary

Petbarn in Hervey Bay is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering strong sales, exceptional customer care, and tight store controls. You will lead a team to maintain high standards, train staff, and ensure smooth daily operations in a pet-focused, customer-first environment.

The role offers opportunities for growth within a leading pet care retailer and a chance to develop leadership capabilities while serving pet parents and their furry family

Qualifications

• Two years' experience in a high-volume retailer is required.
• Strong retail leadership experience is essential to success in this role.
• Experience in managing and coaching a store team to deliver service excellence.

Responsibilities

• Support the Store Manager to maximize overall store success.
• Create a customer-centric environment and drive sales budgets.
• Maintain store standards and manage costs.
• Train and coach the store team to deliver service excellence and meet business objectives.

Skills

Retail leadership

Team training

KPI focus

Customer service

People management

Job description

Petbarn in Hervey Bay is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering strong sales, exceptional customer care, and tight store controls. You will lead a team to maintain high standards, train staff, and ensure smooth daily operations in a pet-focused, customer-first environment.

The role offers opportunities for growth within a leading pet care retailer and a chance to develop leadership capabilities while serving pet parents and their furry family