Pet Product Customer Care Specialist (Part-Time)

Cenversa; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Employee Discounts on Pet Products

Profit Share Program

Employee Assistance Program

Service Awards and Recognition

Job summary

Cenversa, via its Central Pet division, is seeking a part-time Customer Service Representative in Huntingwood, NSW. The role supports the sales team, handles orders by phone and email, and maintains customer records while promoting products and meeting KPIs.

The position offers a competitive salary package, employee discounts on pet products, and a profit share program. It is a great entry into a long-standing, Australian-owned company with a strong service orientation.

Qualifications

• Previous experience in a customer service environment.
• Previous experience in the pet or animal industries is advantageous.
• Ability to multitask while meeting deadlines.
• High attention to detail and strong communication skills.

Responsibilities

• Process sales orders received by phone and electronically.
• Meet KPI targets and service levels.
• Maintain up-to-date customer records and order status.
• Advise customers of promotions and product availability.
• Provide admin support to the sales team and assist with marketing activities.

Skills

Customer service

Multitasking

Communication skills

Attention to detail

Team player

Tools

Microsoft Office

Job description

Cenversa, via its Central Pet division, is seeking a part-time Customer Service Representative in Huntingwood, NSW. The role supports the sales team, handles orders by phone and email, and maintains customer records while promoting products and meeting KPIs.

The position offers a competitive salary package, employee discounts on pet products, and a profit share program. It is a great entry into a long-standing, Australian-owned company with a strong service orientation.