Pet Insurance Claims Specialist

Linking Careers; Brisbane; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Employee benefits

Social events

Job summary

Linking Careers in Brisbane is seeking an entry-level customer service role within the claims process. You will attend to customer enquiries and support them through their time of need with empathy, guiding claims from start to finish.

No prior experience is required as on-the-job training is provided. A friendly, supportive team environment and valuable benefits will help you develop your knowledge and pursue a long-term career.

Qualifications

• Entry level role with on the job training.
• Customer service experience is a plus.
• Ideal background: veterinary nursing/service or similar.

Responsibilities

• Attend to customer enquiries in the claims process.
• Support customers through their time of need with empathy and understanding.
• See each claim through to completion.
• Join a friendly, supportive team focused on exceptional service.

Skills

Customer service

Problem solving

Empathy

Communication

Job description

This is your chance to establish a long term career!

Entry level role with on the job training

Lots of employee benefits and social events

Join this friendly, supportive team who are primarily focused on providing exceptional service throughout the claims process! This role will see you attending to customer enquiries, supporting them through their time of need with empathy/understanding nature and seeing the claim through to completion. If you enjoy coming up with solutions and love animals- this role is for you!

Imagine waking up knowing that you are spending your days helping others, putting a smile on a customer's face when you provide a solution, assisting customers in their time of need to ensure they are safe and happy! Hearing the joy in their voice at the end of the call will be super rewarding!

If you have customer service experience, love problem solving and are seeking a long term option, where you can advance and develop your knowledge- this is for you! Ideally you will come from a veterinarian nursing/service background and be looking to utilise your skills in a new industry.