Pet-Centric Retail Associate: Sales & Customer Care

Petstock Group; Dural; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Career growth program

Team member benefits

Pet benefits

Mental health support

Additional paid leave

Paid parental leave

Health discounts

Workplace banking

Job summary

Petstock Group is seeking a customer-focused retail teammate to deliver memorable experiences for pets and their people. You will educate customers on pet care, process sales, and maintain inviting store presentation in a dynamic team environment.

Role emphasizes weekend availability and a strong safety mindset, with opportunities to grow through leadership development programs and community initiatives within the Petstock Group and Woolworths Group.

Qualifications

• Provide exceptional customer service in a retail setting.
• Experience in a similar retail environment is preferred.
• Demonstrated drive to achieve and exceed sales targets.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Skills

Customer service

Retail experience

Sales target

Interpersonal skills

Physical fitness

Job description

Petstock Group is seeking a customer-focused retail teammate to deliver memorable experiences for pets and their people. You will educate customers on pet care, process sales, and maintain inviting store presentation in a dynamic team environment.

Role emphasizes weekend availability and a strong safety mindset, with opportunities to grow through leadership development programs and community initiatives within the Petstock Group and Woolworths Group.