Pet-Centric Retail Sales Associate

Petstock Group; Adelaide; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Leadership development program

Mental health support

Pet & family benefits

Paid leave

Job summary

Petstock Group is seeking energetic retail team members in Adelaide to deliver exceptional customer service and knowledgeable pet care guidance.

You will help customers choose the right products, complete sales transactions, and maintain store presentation. Weekend and public holiday flexibility is required. We offer a supportive team culture, growth opportunities, and benefits across Petstock Group and Woolworths Group.

Qualifications

• A passion for animals and providing the best customer service
• Experience in a similar retail environment
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products up to 20kgs
• Flexibility and ability to work weekends and public holidays

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed while also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Skills

Customer service

Sales targets

Interpersonal skills

Team collaboration

Job description

Petstock Group is seeking energetic retail team members in Adelaide to deliver exceptional customer service and knowledgeable pet care guidance.

You will help customers choose the right products, complete sales transactions, and maintain store presentation. Weekend and public holiday flexibility is required. We offer a supportive team culture, growth opportunities, and benefits across Petstock Group and Woolworths Group.