Pet Care Retail Associate — Customer Experience & Sales

Petstock Group; Adelaide; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Career growth

Pet & family benefits

Mental health support

Wellbeing services

Corporate discounts

Job summary

Petstock Parafield is part of the Petstock Group and invites you to join a pet-loving team that cares about pets, people and the planet. You will deliver exceptional customer service, educate customers on pet care, and drive sales while maintaining an attractive store presentation.

We offer opportunities for career growth, benefits for team members and their families, and access to wellbeing and support services through the Sonder program.

Qualifications

• Passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Skills

Customer service

Retail experience

Sales driven

Interpersonal skills

Physical fitness

Weekend availability

Job description

Petstock Parafield is part of the Petstock Group and invites you to join a pet-loving team that cares about pets, people and the planet. You will deliver exceptional customer service, educate customers on pet care, and drive sales while maintaining an attractive store presentation.

We offer opportunities for career growth, benefits for team members and their families, and access to wellbeing and support services through the Sonder program.