Pet-Loving Retail Sales Associate

Petstock Group; Warrnambool; Hybrid; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Career growth programs

Mental health & wellbeing support

Paid parental leave

Staff discounts

Community initiatives

Job summary

Petstock Group is seeking a customer-focused team member for our Warrnambool store. You will assist customers with pet care advice, complete sales, and help create a welcoming shopping environment. Learn about a wide range of pet products and services while contributing to store goals.

We value a passion for animals, strong people skills, and reliability, with weekend/holiday flexibility. The role supports career growth, mental health & wellbeing services, and parental leave to support our team.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Able to lift products up to 20kg.
• Willingness to work weekends and public holidays.
• Strong interpersonal skills to build relationships with customers and team.

Responsibilities

• Provide exceptional customer service with memorable interactions.
• Inspire and educate customers on pet care and products.
• Process sales transactions and aim for store sales goals.
• Maintain store presentation and ensure stock replenishment.
• Keep knowledge up to date on pet care, products and services.

Skills

Customer service

Interpersonal skills

Flexibility

Weekend availability

Physical fitness

Job description

Petstock Group is seeking a customer-focused team member for our Warrnambool store. You will assist customers with pet care advice, complete sales, and help create a welcoming shopping environment. Learn about a wide range of pet products and services while contributing to store goals.

We value a passion for animals, strong people skills, and reliability, with weekend/holiday flexibility. The role supports career growth, mental health & wellbeing services, and parental leave to support our team.