Pet Care Client Concierge

Info Resume Edge; Australia; On-site; AUD 34,440 - 48,216; Full time

Job summary

A leading pet care facility in the Barossa Valley is seeking a dedicated administrative professional for a part-time or full-time role. You will be the first point of contact for clients, assisting with bookings and client enquiries while ensuring high standards of care for their pets. Ideal candidates will possess strong communication skills and experience in a customer service environment. Join our team to make a difference in pet care and enhance client experiences.

Qualifications

• Strong communication skills and a friendly demeanor.
• Experience in administrative tasks, preferably in a customer-facing role.
• Ability to multitask and effectively manage client expectations.

Responsibilities

• Provide administrative support for bookings and enquiries.
• Manage phone lines and welcome clients professionally.
• Maintain a clean waiting room and assist with merchandise displays.
• Help with patient follow-ups and client communications.
• Contribute to system improvements for better client experience.

Job description

A leading pet care facility in the Barossa Valley is seeking a dedicated administrative professional for a part-time or full-time role. You will be the first point of contact for clients, assisting with bookings and client enquiries while ensuring high standards of care for their pets. Ideal candidates will possess strong communication skills and experience in a customer service environment. Join our team to make a difference in pet care and enhance client experiences.