Pest Control Service Technician - Trainee

Rentokil Pest Control South Africa; Cairns Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Mobile phone for work use

Bonuses

Job summary

Rentokil Initial is seeking a hands-on Trainee Pest Control Technician to join our Cairns team. This permanent full-time role (38 hours) runs Monday to Friday with rotating weekend rosters, servicing a portfolio across the Cairns region.

You'll complete comprehensive training in pest protection products and safety procedures, with PPE provided and opportunities for career progression within the company. A pre-employment assessment and background checks are required.

Qualifications

• Excellent customer service skills with the ability to maintain and grow client relationships.
• Safety-first mindset and the ability to follow strict health & safety procedures.
• Confident using an Android mobile phone and related apps.
• A full Australian Manual Drivers License with a clean driving record.

Responsibilities

• Maintain, load and unload your service vehicle for scheduled assignments.
• Conduct inspections at commercial and residential sites to identify pest activity and plan treatments.
• Apply pest control solutions and advise customers on prevention and ongoing management.
• Identify hygiene risks and environmental concerns to create safer spaces.

Skills

Customer service

Safety mindset

Android apps

Driving licence

Education

Certificate III in Urban Pest Management

Tools

Company vehicle

Job description

Love the outdoors? Dedicated, reliable, and ready to stay one step ahead? Rentokil Initial is looking for a hands-on, self-motivated Trainee Pest Control Technician to join our mighty team in Cairns.

In this role, you'll be the first line of defence in the fight against pests, solving customer problems with expert advice and proactive service. This is a permanent, full-time role (38 hours), Monday to Friday, with rotating weekend rosters and varied start times. You'll manage a portfolio of clients across the Cairns region

Key Responsibilities:

• Maintain, load and unload your service vehicle efficiently each day to ensure you're fully prepared for your scheduled assignments.
• Conduct thorough inspections at both commercial and residential customer sites to identify signs of pest activity and determine appropriate treatment plans.
• Apply effective pest control solutions, and provide expert advice to customers on prevention and ongoing management.
• Identify hygiene risks and environmental concerns, working to create safer, healthier spaces for clients and their teams.

• Accurately complete digital service reports after each visit to document the work carried out and any recommendations.
• Deliver outstanding customer service, maintaining a friendly, professional attitude during all interactions.
• Stay attentive to customer needs and look for opportunities to recommend additional services that add value and improve outcomes.

Benefits included:

• Working for Cairns's local pest control company
• Company service vehicle, fuel card, and mobile phone for work use.
• Employee cash incentive programs & bonuses
• All PPE gear provided to industry standards
• Comprehensive training in pest protection products, safety, and procedures
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• Weekly team meetings to connect and plan the week ahead

A Successful candidate will have:

• A full Australian Manual Drivers License with a clean driving record
• Certificate III in Urban Pest Management (If applicable)
• A clean criminal record
• A genuine love for the outdoors and the local environments
• Excellent customer service skills with the ability to maintain and grow client relationships
• A safety-first mindset and the ability to follow strict and evolving health & safety procedures
• Confidence using an Android mobile phone and related apps
• Comfortable working independently in the field, while also having a "one team" mindset
• Willingness to travel long distances within the region
• Being physically strong and able, comfortable working outdoors in varying environmental conditions

Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria