Perth City Manager - Hands-On Sales & Fleet Operations

Splend; Western Australia; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Bonus scheme

Birthday day off

EV salary packaging with 15% employer

Learning & Development platform

Employee Assistance Program

Socials budget

Job summary

Splend in Perth is seeking a City Manager to run the day-to-day operations of our WA hub. You will lead a small team, drive new customer acquisition, manage the fleet and oversee the end-to-end customer journey from onboarding to exchanges and terminations.

You’ll coach a team including a Vehicle Logistics Specialist and a Hub Sales Consultant, while ensuring data integrity, fleet utilisation, and sustainable growth for Western Australia.

Qualifications

• Proven hands-on sales experience, with a track record of hitting or exceeding personal targets - this role requires you to sell, not just manage those who do
• Prior experience managing an operational team in a B2C retail environment
• Fleet management experience with a keen eye for data analytics
• Proven experience working in a fast-paced environment
• A working knowledge of the on-demand economy and specifically Uber (preferred)
• Experience in the rental car, fleet finance or fleet-related industry

Responsibilities

• Manage and develop a team including a Product Expert and Vehicle Logistics Specialists. Leading monthly 1:1s, coaching and on-the-job mentoring
• Personally drive new customer acquisition - actively prospecting, pitching and converting new drivers to Splend, in addition to growing local revenue performance and data integrity for Western Australia
• Overseeing the lifecycle of our customers including on boarding, car inspections, exchanges, terminations and managing any escalations
• Identify and convert maintenance revenue opportunities across our PAYG fleet
• Manage daily, weekly and monthly reporting of the state’s Operation. Including, commentary around key metrics, action items and strategic initiatives
• Manage vehicle deliveries and logistics across Western Australia, ensuring damage is identified and appropriately charged
• Maintain and maximise fleet utilisation in line with national Fleet team standards, minimising vehicle time off road at repairers

Skills

Sales experience

Team management

Data analytics

Fast-paced environment

Job description

Splend in Perth is seeking a City Manager to run the day-to-day operations of our WA hub. You will lead a small team, drive new customer acquisition, manage the fleet and oversee the end-to-end customer journey from onboarding to exchanges and terminations.

You’ll coach a team including a Vehicle Logistics Specialist and a Hub Sales Consultant, while ensuring data integrity, fleet utilisation, and sustainable growth for Western Australia.