Perth Assistant Store Manager – Lead the Swatch Experience

Swatch; Western Australia; Vor Ort; AUD 60.000 - 75.000; Vollzeit

Zusammenfassung

Swatch Perth is seeking an exceptional Assistant Store Manager to lead our Perth Store, bringing the energy, passion and excitement of the Swatch brand to life every day for customers and the team.

As the Assistant Store Manager you’ll work closely with the Store Manager to coach and develop the team, deliver outstanding customer experiences, drive sales targets and uphold Swatch brand standards through visual merchandising and daily operations.

Qualifikationen

• Previous experience in an Assistant Store Manager, Supervisor or retail leadership role.
• Proven track record in driving sales and delivering exceptional customer experiences.
• Strong coaching, communication and people development skills.
• Ability to lead by example and manage store operations and KPIs.

Aufgaben

• Champion a customer-first culture and deliver an unforgettable experience.
• Lead by example, inspiring your team through exceptional service and product knowledge.
• Support the Store Manager to lead and motivate the team to achieve and exceed sales targets and KPIs.
• Regularly coach team members, identify opportunities and unlock their potential.
• Monitor selling skills and provide feedback to improve performance.
• Build meaningful customer relationships and confidently handle escalated concerns.
• Support recruitment, interviews, onboarding and training of new team members.
• Analyse sales and KPI results to identify opportunities for improvement.
• Help maintain exceptional visual merchandising standards that bring Swatch to life.
• Support day-to-day store operations and ensure the store runs smoothly.
• Assist with reporting, administration and compliance requirements.
• Maintain accurate inventory management and stocktake processes.
• Uphold company policies, procedures and Swatch brand standards.

Kenntnisse

Retail leadership

Sales

Customer service

Coaching

Communication

Organisation

Excel

Tools

Excel

Jobbeschreibung

Swatch Perth is seeking an exceptional Assistant Store Manager to lead our Perth Store, bringing the energy, passion and excitement of the Swatch brand to life every day for customers and the team.

As the Assistant Store Manager you’ll work closely with the Store Manager to coach and develop the team, deliver outstanding customer experiences, drive sales targets and uphold Swatch brand standards through visual merchandising and daily operations.