Personal Support Worker

Love and Hope Support Services; Adelaide; On-site; AUD 34,000 - 44,000; Part time

Job summary

Love and Hope Support Services in Adelaide, SA, seeks a part-time Personal Support Worker to provide respectful daily living assistance, personal care, and community participation. The role is on-site with client homes and community settings.

You will document activities, follow safeguarding and NDIS standards, collaborate with families and professionals, and help participants build independence and wellbeing while supporting flexible shifts and local travel.

Qualifications

• Experience as a Support Worker or in disability/community support roles with a person-centred approach.
• Strong interpersonal skills to build trust, compassion, and respect.
• Knowledge of safeguarding principles and NDIS practice standards.
• Clear communication, documentation, and collaboration with clients, families and colleagues.
• Ability to use basic digital systems for scheduling and record keeping.
• Relevant qualification in Individual Support or Disability is highly regarded.
• Current driver’s licence and reliable transport; willingness to travel within Adelaide area.
• Working With Children Check and NDIS Worker Screening, or ability to obtain.
• Flexibility to work mornings, evenings, weekends and respite shifts.

Responsibilities

• Support clients with daily living tasks, personal care and household activities.
• Encourage independence and participation in community activities and appointments.
• Document support activities and progress in client records per policies.
• Collaborate with families and other professionals to meet care plans.

Skills

Support work experience

Interpersonal skills

Safeguarding & NDIS

Communication

Digital scheduling tools

Flexibility

Education

Individual Support qualification

Disability qualification

Tools

Client management software

Mobile devices

Job description

Company Description

Love and Hope Support Services is a registered NDIS provider offering person-centred disability and community support across Adelaide and surrounding areas. The organization focuses on empowering people to live with greater choice, independence, confidence, and social connection through tailored, respectful support. Services span daily living assistance, personal care, community participation, skill development, Supported Independent Living, Individualised Living Options, respite, transport, household support, complex care, and aged care services. Guided by the values of Inclusion, Compassion, Respect, and Safety, Wellbeing & Community Belonging, the team prioritizes trust, recognition of individual strengths, and meaningful participation in community life. Love and Hope Support Services is committed to “walking alongside” each person, not just providing support.

Role Description

The Personal Support Worker is a part-time, on-site role based in Adelaide, SA. The role involves providing practical, respectful support with daily living tasks, personal care, household activities, and community participation, in line with each person’s goals and care plans. Responsibilities include supporting clients to build independence and daily living skills, assisting with appointments and community access, and promoting safety, wellbeing, and inclusion. The Personal Support Worker will document support activities, follow safeguarding and NDIS practice standards, collaborate with families and other professionals, and respond appropriately to changes in client needs. The role also requires reliable attendance, adherence to policies and procedures, and active contribution to a positive, person-centred team culture.

Qualifications

• Experience working as a Support Worker or in similar disability, aged care, or community support roles, with a person-centred approach.
• Strong Interpersonal Skills to build trust, show compassion, and support people from diverse backgrounds with dignity and respect.
• Knowledge of Safeguarding principles and NDIS practice standards, with a commitment to safety, wellbeing, and professional boundaries.
• Clear and effective Communication skills, including documentation, reporting, and collaboration with clients, families, and colleagues.
• Ability to use basic Technical Support tools and digital systems (e.g., mobile devices, client management software) for scheduling and record keeping.
• Relevant qualification in Individual Support, Disability, Community Services, or equivalent experience is highly regarded.
• Current driver’s license, reliable transport, and willingness to travel within Adelaide and surrounding areas as required.
• Up-to-date Working With Children Check, NDIS Worker Screening, First Aid/CPR, and other regulatory clearances, or ability to obtain them.
• Ability to work flexible shifts, including mornings, evenings, weekends, and respite work, depending on participant needs.