Personal Care & Services Concierge

Soldier On; Toowoomba Regional; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free training modules

Discounted Health Insurance

Discounted Fitness Passport

Career across 20+ homes nationally

Employee Assistance Program

Flare discounts

Job summary

Infinite Care, Mt Lofty Nursing Home in Toowoomba, seeks an experienced administrator to provide confidential support to the General Manager and care teams. You will help keep daily operations organized, support residents and families, and ensure alignment with policies and regulatory standards.

Working Monday to Friday, 9am–5pm, you will join a team in a welcoming, outcome-focused aged care environment and contribute to delivering high-quality resident experiences.

Qualifications

• Experience as an administrator with strong written and verbal communication.
• Proficient with MS Office (Word, Excel, PowerPoint).
• Accurate data entry and deadline management.
• Eligibility to obtain NDIS Workers Screening Clearance.

Responsibilities

• Provide timely, professional, and confidential administrative support.
• Support the General Manager, nursing and care teams, allied health professionals, residents and families.
• Ensure operations align with company policies, procedures, and regulatory standards.

Skills

MS Office

Data entry

NDIS Screening

Job description

• Employee benefit programs such as Fitness Passport to promote wellbeing.
• Team based environment
• Rewarding work environment within Aged Care

The Role

We have an exciting and fast-paced opportunity to join the Infinite Operations team, in our beautiful Mt Lofty Care home: Aged Care Toowoomba – Mount Lofty Nursing Home | Infinite Care where your customer service and administration skills will make a real difference in the daily experience of our residents and their visiting families. You’ll be part of a supportive team environment, helping create a welcoming, organised, and caring home for everyone who walks through our doors.

In this role, you’ll work closely with a variety of key people including the General Manager, nursing and care teams, allied health professionals, residents, and their families. You’ll provide timely, professional, and confidential administrative support, helping ensure everything runs smoothly while meeting company policies, procedures, and regulatory standards.

This is a permanent full-time position, reporting directly to our General Manager, working Monday to Friday – hours 9am to 5pm.

About You:

You are an experienced, administrator, who in addition to having an eye for detail, possesses strong written and verbal communication skills as well as:

• Good working knowledge of Microsoft suite of products (word, excel, power point)
• Accurate data entry skills and ability to “self-manage” and work to deadlines.
• Have a valid NDIS Workers Screening Clearance (or have the ability to get one)
• A flexible and willing attitude and passion for quality Aged Care support.
• Proactive and measured attitude to identifying & preventing safety hazards in the workplace
• A valid NDIS Workers Screening Clearance (or willing and able to apply for one)
• Available for a full-time role Monday to Friday.

What’s in it for you!

• FREE mandatory & self-paced training modules throughout your employment.
• Discounted Health Insurance.
• Discounted Fitness Passport to access health and wellbeing sessions.
• Ability to span your career across our 20 plus homes nationally.
• Employee Assistance Program for family, financial and wellbeing support services.
• Discounted retail, fuel and technology items via Employee discounts provider – Flare.

Come join us to deliver on our purpose of Making Aged Care Great!!

As part of being an Infinite Aged care employee you will be required to complete pre-employment checks and show proof of working rights in Australia.