Personal Banking Consultant - Customer-Centric Finance Career

Queensland-Country-Bank; Bowen; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Work life balance and flexible working

Birthday Leave

Community Volunteer Leave

Employee Assistance Program (EAP)

Wellness Program

Discounts on Banking products

Discounts on Health Insurance

Cultural lunches and social clubs

Excellent training and development

Job summary

Queensland Country Bank in Bowen seeks a Personal Banking Consultant to deliver exceptional customer service and tailor financial solutions for customers. You will identify needs, solve problems, and promote banking products while supporting a welcoming, community-focused branch environment.

We offer full-time and part-time roles, with training and development opportunities, and the ability to work across Bowen branches to serve Members.

Qualifications

• Excellent communication and customer service skills.
• Demonstrated sales experience.
• Cash handling experience.
• Attention to detail and accuracy.
• Ability to quickly build rapport with people and work as a supportive team member.
• Adaptable to change and comfortable in a finance environment (desirable).

Responsibilities

• Provide exceptional personalised service to customers and identify individual needs.
• Guide customers to successful outcomes by problem solving and promoting products and services.
• Be willing to work across Bowen region branches as required.

Skills

Communication

Customer service

Sales experience

Cash handling

Attention to detail

Team player

Adaptability

Finance industry experience (desirable

Job description

Queensland Country Bank in Bowen seeks a Personal Banking Consultant to deliver exceptional customer service and tailor financial solutions for customers. You will identify needs, solve problems, and promote banking products while supporting a welcoming, community-focused branch environment.

We offer full-time and part-time roles, with training and development opportunities, and the ability to work across Bowen branches to serve Members.