Personal Banking Consultant - Bowen

Queensland-Country-Bank; Bowen; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Work life balance and flexible working

Birthday Leave

Community Volunteer Leave

Employee Assistance Program (EAP)

Wellness Program

Discounts on Banking products

Discounts on Health Insurance

Cultural lunches and social clubs

Excellent training and development

Job summary

Queensland Country Bank in Bowen seeks a Personal Banking Consultant to deliver exceptional customer service and tailor financial solutions for customers. You will identify needs, solve problems, and promote banking products while supporting a welcoming, community-focused branch environment.

We offer full-time and part-time roles, with training and development opportunities, and the ability to work across Bowen branches to serve Members.

Qualifications

• Excellent communication and customer service skills.
• Demonstrated sales experience.
• Cash handling experience.
• Attention to detail and accuracy.
• Ability to quickly build rapport with people and work as a supportive team member.
• Adaptable to change and comfortable in a finance environment (desirable).

Responsibilities

• Provide exceptional personalised service to customers and identify individual needs.
• Guide customers to successful outcomes by problem solving and promoting products and services.
• Be willing to work across Bowen region branches as required.

Skills

Communication

Customer service

Sales experience

Cash handling

Attention to detail

Team player

Adaptability

Finance industry experience (desirable

Job description

Personal Banking Consultant – Bowen

• Showcase your exceptional customer service skills
• We provide ongoing training opportunities and support
• Build up your skills in a supportive team environment

About The Role

We are seeking a friendly and genuine team player to join our Bowen branch team as our Personal Banking Consultant. This is a great opportunity for someone who is looking to start a career in the finance industry or who is seeking a good work/life balance.

As a Personal Banking Consultant your main objective will be to provide an exceptional level of personalised service to customers and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services.

We are currently have two positions available, a full-time role based on a 38-hour work week and a part-time role based on a 20-hour work week. Please specify your preferred role in your application. The successful applicant will also be willing to work at any branch within the Bowen region as required.

About You

• Exceptional communication and customer service skills
• Demonstrated sales experience
• Cash handling experience
• Attention to detail and accuracy
• Ability to quickly build rapport with people and work as a supportive team member
• A demonstrated ability to positively adapt to change
• Experience in the Finance industry (desirable)

About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

• Work life balance and flexible working options
• Birthday Leave
• Community Volunteer Leave
• Access to an Employee Assistance Program (EAP)
• Access to our Wellness Program
• Discounts on your Banking and Health Insurance products
• Cultural lunches and social clubs
• Excellent training and development opportunities

Applications close Wednesday 30 September 2026.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on 07 4758 8214.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*