Permanent Ict Helpdesk Officer - Hands-On With Ai & Impact

Rgit Australia

Perth

On-site

AUD 55,000 - 75,000

Full time

13 days ago

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Job summary

RGIT Australia in Osborne Park, Perth, WA, seeks a permanent ICT Helpdesk Officer to be the front line of ICT support. You will resolve most issues and drive recurring problems to permanent fixes, with occasional travel to depots.

You will administer Microsoft 365, manage endpoint devices, and contribute to on-call support. Experience with AI, ERP (Odoo) and telematics will help deliver reliable service across depots.

Qualifications

Experience providing frontline ICT helpdesk support.
Familiarity with Microsoft 365 administration and device management.
Experience with AI, ERP (Odoo) and telematics is advantageous.

Responsibilities

Provide front-line ICT support to staff and resolve issues.
Drive recurring problems to permanent fixes and document solutions.
Contribute to on-call support and occasional depot travel.
Administer Microsoft 365 and manage endpoint devices.

Skills

Microsoft 365

Endpoint devices

On-call support

AI experience

Odoo ERP

Telematics

Job description

Permanent ICT Helpdesk Officer - Hands-on with AI & Impact RGIT Australia•Perth, WA, AU

Job Description

Northfleet is seeking an experienced Helpdesk Officer to be the front line of ICT support for the business, based in Osborne Park, Perth. You will resolve most issues and drive recurring problems to permanent fixes, with occasional travel to depots.

You will administer Microsoft 365, manage endpoint devices, and contribute to on-call support. Experience with AI, ERP (Odoo) and telematics will help deliver reliable service across depots.

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