Permanency Support Program Coordinator

Mackillop Family Services; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

MacKillop Family Services in Sydney seeks a Coordinator to provide operational leadership and ensure DCJ contractual compliance while delivering high‑quality services for children, young people and families.

The role collaborates with caseworkers on specialist casework, supports permanency planning, and embeds the Sanctuary Model across systems and practice. It is a fixed term contract from Sep 2026 to Jun 2027, with a focus on continuous improvement and stakeholder engagement.

Qualifications

• Knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families
• A tertiary qualification in social work, community services, management or relevant field
• Description automatically generated with medium confidenceDemonstrated understanding of child protection and an understanding of statutory child protection frameworks
• Proven leadership skills and demonstrated ability in the supervision of staff
• Demonstrated skills and experience in program management, service development and review and experience in foster care programs
• Demonstrated ability to deliver positive outcomes for vulnerable children, young people and their families
• Demonstrated ability to build positive relationships and work collaboratively with internal and external stakeholders
• High level of initiative, ability to plan, organise and prioritise work, and work to tight deadlines under pressure

Responsibilities

• Ensure targets are met in accordance with the PSP DCJ contract
• Manage the services provided within the MacKillop budget and the strategic and operational plans
• Provide data and reports in accordance with MacKillop and DCJ requirements
• Develop and implement casework strategies that support permanency planning principles
• Respond to and manage identified staffing issues, maintain accurate record of actions taken and consult and inform Regional Manager
• Manage staff recruitment and make recommendations to the Regional Manager regarding selection of staff
• Ensure all new staff are inducted and appropriately supported on commencement of employment in line with MacKillop’s induction and probation procedures
• Manage, induct and supervise student placements and volunteers
• Supervise and monitor staff work routines and approve time sheets, leave, time in lieu and overtime in consultation with the Regional Manager
• Collaborate with the Regional Manager in relation to the management of staff workloads and case practice through professional supervision and consultation
• Promote growth and change by providing opportunities for training and development for all staff
• Facilitate team meetings and other opportunities for reflective practice involving relevant stakeholders

Skills

Leadership

Program management

Stakeholder engagement

Staff supervision

Casework collaboration

Education

Tertiary qualification in social work, community services, management or relevant field

Job description

Primary objectives

Reporting to the Regional Manager, the Coordinator provides operational leadership and ensures compliance with MacKillop’s Policy and Procedures, OOHC standards, relevant legislation and DCJ contractual requirements. The Coordinator is responsible for the delivery of high-quality services to provide positive outcomes for children, young people and their families.

The Coordinator will work collaboratively with caseworkers in the provision of specialist casework such as restoration, guardianship and adoption and contribute to the enhancement of these practices by:

• Developing effective relationships with key external stakeholders to comply with the requirements of the DCJ Rules and Guidelines;
• Establishing collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for children, young people and their families; and
• Ensuring the Sanctuary Model is embedded in systems and practice and reflects MacKillop’s values.

**This is a fixed term contract from Sep 2026 to June 2027 **

Key result areas and responsibilities

The Coordinator PSP will:

• Ensure targets are met in accordance with the PSP DCJ contract;
• Manage the services provided within the MacKillop budget and the strategic and operational plans;
• Provide data and reports in accordance with MacKillop and DCJ requirements;
• Develop and implement casework strategies that support permanency planning principles;
• Respond to and manage identified staffing issues, maintain accurate record of actions taken and consult and inform Regional Manager;
• Manage staff recruitment and make recommendations to the Regional Manager regarding selection of staff;
• Ensure all new staff are inducted and appropriately supported on commencement of employment in line with MacKillop’s induction and probation procedures;
• Manage, induct and supervise student placements and volunteers;
• Supervise and monitor staff work routines and approve time sheets, leave, time in lieu and overtime in consultation with the Regional Manager
• Collaborate with the Regional Manager in relation to the management of staff workloads and case practice through professional supervision and consultation;
• Promote growth and change by providing opportunities for training and development for all staff;
• Facilitate team meetings and other opportunities for reflective practice involving relevant stakeholders;

Key selection criteria

The incumbent will have:

• Knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families
• A tertiary qualification in social work, community services, management or relevant field;
• Description automatically generated with medium confidenceDemonstrated understanding of child protection and an understanding of statutory child protection frameworks;
• Proven leadership skills and demonstrated ability in the supervision of staff;
• Demonstrated skills and experience in program management, service development and review and experience in foster care programs;
• Demonstrated ability to deliver positive outcomes for vulnerable children, young people and their families;
• Demonstrated ability to build positive relationships and work collaboratively with internal and external stakeholders;
• High level of initiative, ability to plan, organise and prioritise work, and work to tight deadlines under pressure

For further information about this role please contact [e-mail]

MacKillop Family Services acknowledges Aboriginal and Torres Strait Islander people as Australia’s First Peoples and as the Traditional Owners and Custodians of the land on which we live, work and play. We pay our deep respects to Elders past and present and acknowledge all Aboriginal children, young people, families and staff who are a part of MacKillop Family Services.

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.