Permanency Casework Manager – Therapeutic Care Lead

Wandiyali; Newcastle; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

12 weeks induction

Career advancement training

Salary packaging up to $15,900

Meal and Entertainment Salary Sacrific

Employee benefits discounts

Job summary

Wandiyali in Newcastle, NSW, is seeking a Casework Manager to provide operational and practice leadership across the Permanency Support Program. The role ensures safe, culturally responsive care and supports day-to-day service delivery, workforce performance, placement stability and regulatory compliance.

You will collaborate with the PSP Operations Manager and lead trauma-informed, therapeutic practice in alignment with NSW standards.

Qualifications

• Commitment to safe, culturally responsive care and leadership in OOHC.
• Experience leading trauma-informed therapeutic practice.
• Knowledge of NSW PSP standards and ATSICPP principles.

Responsibilities

• Oversee day-to-day service delivery and workforce performance.
• Ensure placement stability and high-quality casework practice.
• Lead safeguarding, risk management and regulatory compliance.

Skills

Leadership

Trauma-informed practice

Culturally responsive

Communication

Strategic planning

Education

Relevant OOHC qualification

Job description

Wandiyali in Newcastle, NSW, is seeking a Casework Manager to provide operational and practice leadership across the Permanency Support Program. The role ensures safe, culturally responsive care and supports day-to-day service delivery, workforce performance, placement stability and regulatory compliance.

You will collaborate with the PSP Operations Manager and lead trauma-informed, therapeutic practice in alignment with NSW standards.